Since the beginning of the month, email communications have been directed to those with business support and department support roles. The communications pointed to the following items:

Business Support

Business support roles are assigned to business office positions that will perform or assist with human resource-related and payroll-related processes and tasks. Those with payroll task responsibilities were invited to attend:

  • a two-part session led by Linda Baer and representatives from Payroll. The session walked through an overview of the payroll process
  • an online course demonstrating terminations in the system along with Quick Reference Guides covering terminations and all other employee data changes
  • open labs focused on answering questions and providing an opportunity to practice tasks related to payroll and employee data changes
Department Support

The department support role bundles position management, recruitment process and onboarding coordination. Department support roles are assigned to administrative positions such as secretaries, administrative assistants, etc. within the department. The following information was provided through email communications:

  • an online course which demonstrated how to create a position, accompanied by Quick Reference Guides
  • links to Quick Reference Guides and Work Instruction Videos for onboarding coordinator tasks; and
  • an invitation to those currently hiring faculty positions to attend an instructor-led session prior to January for hands-on experience with the process

Yesterday, supervisors also received an email outlining available training. Supervisors have a similar role bundle to Department Support, allowing them to create or edit positions, recruit and onboard new hires. As a supervisor, they will also approve their employees’ time and time off, as applicable. An email next week will outline those resources.

Links to Available Training Resources by Business Task

The training resource page is available at  Additional items are added frequently and will be communicated via newsletter articles and email.


Business Task

Who plays a part in the process?

How can they complete it?

Other training available training materials?

Create or edit positions

  • Department Support
  • Supervisors

Create a Position QRG

Update a Position QRG

Delimit a Position QRG

Position Management Online Course available in LMS

If the course is not listed in your Learning Plan, search for and self-assign “Curricula: Position Management”

Recruit for vacant positions

  • Department Support
  • Supervisors
  • Business Office
  • HR- Talent Acquisition

Faculty Hire Process

Staff Hire Process

Student Quick Hire Process

Initiating the Job Requisition Online Work Instruction Video


Providing Candidate Feedback Work Instruction Video

Onboard new employees

  • Department Support
  • Recruiter (Talent Acquisition or Department)
  • Supervisors
  • I-9 Verifiers
  • Payroll Appointment Specialists
  • Recruiter

Onboarding Process

Post Hire Data Verification QRG

New Hire Data Verification  I-9 Verifier

Onboarding Coordinator

Onboarding Best Practices

Onboarding Set-Up QRG

Onboarding Set-up Work Instruction Video

Payroll processes

Business Office


Payroll Process for Business Support

Visit the Training SharePoint site to view:

  • Additional pay processes
  • Direct hire
  • Off-cycle
  • Overpayment
  • Terminations
  • Time (Quota, Sheets, Work Schedules) changes

Every process has associated QRGs that provide step-by-step direction.


Termination Online Course available in LMS

If the course is not listed in your Learning Plan, search for and self-assign “Curricula: Employee Data Changes - Terminations”

Employee Data Changes (Personnel Actions)

Business Office

Department Head (those assigned Department Head role in SuccessFactors)

HR Compensation

Visit the Training SharePoint site to view QRGs organized by:

  • Employee Data Changes and FY/AY Reclassifications
  • Pay Changes
  • Job Changes, Demotions, Promotions
  • Terminations

Termination Online Course available in LMS

If the course is not listed in your Learning Plan, search for and self-assign “Curricula: Employee Data Changes - Terminations”

The resources ‘available in LMS’ simply links to the LMS authentication page (log-in). BoilerKey is required.

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