The online Fix-It application, utilized to submit maintenance repair and service requests, will pause Thursday, June 28 at noon in preparation for the finance transformation and upgrade to SAP S/4 HANA. SAP will pause June 29 at 5 p.m. through July 8.

The goal during the pause is to minimize the number of non-urgent work requests coming in so that Physical Facilities can respond to urgent issues in a timely manner.

Examples of urgent issues include:

  • No air conditioning, power, lights (in an entire room, not a single bulb outage)
  • Drain lines completely clogged
  • Other critical lab/food service / department equipment

To communicate an urgent issue like those mentioned above during the SAP pause time for Recreation & Wellness (CoRec), Purdue Memorial Union (PMU), Purdue Student Health Services (PUSH) and University Residences (residence halls, dining courts and Purdue Village), please submit maintenance request(s) to studentlife-maintenance@purdue.edu.  All other facilities should submit maintenance request(s) to pfwrc@purdue.edu.

To report critical and time-sensitive indoor services, staff should follow the guidelines below:

Residence halls, Purdue Memorial Union and recreation sports facilities:

All other campus facilities:

  • Contact the Work Request Center at 765-494-9999 between 7:30 a.m. and 4 p.m.
  • Contact the Purdue University Police Dispatch Center at 765-494-8221 between 4 p.m. and 7:30 a.m.

For all routine/non-urgent requests, staff are asked to wait until after the SAP pause has ended and the Fix It application is available again for use.

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