Streamline. Simplify. Organize. Automate.

Thursday, August 31, 2017 - Issue #7

Enterprise Asset Management continues with trainer training; prepares for formal training

With deployment of the Enterprise Asset Management transformation project scheduled forOctober, the Maintenance and Capital Projects work streams are completing the “train-the-trainer” sessions in preparation for the upcomingtraining in September.

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EAM Timeline

Maintenance training specifics announced as deployment nears

The train-the-trainer concept encourages expertise across the various areas to work together. Trainers will learn how to facilitate learning with the training material provided, navigate questions and lead us through working scenarios. Trainers are often supervisors who are considered subject matter experts (SME). During training, whether facilitated by your supervisor or another supervisor in your area, there will always be at least two people in the room to help answer questions.

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Capital Projects prepares for deployment; training specifics announced

In keeping with the overall transformation training strategy, train-the-trainer concept is used for this work stream as well. This way, expertise across the various areas are encouraged to work together. Trainers will learn how to facilitate learning with the training material provided, navigate questions and lead us through working scenarios. Supervisors are often trainers and considered subject matter experts (SME).

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Escalation plan created to assist with Enterprise Asset Management deployment

As the project team prepares to deploy the Enterprise Asset Management (EAM -- capital projects and maintenance) transformation, escalation processes have been created to assist supervisors and employees with questions post-deployment. EAM is scheduled to deploy in October 2017.

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Maintenance work stream identifies supervisors as main contact for questions during transition

It is important for supervisors to understand that they will be the direct contact for their employees for questions. However, there are resources available to assist supervisors in finding the right solutions. With thousands of employees and only hundreds of supervisors, this is the quickest and most efficient way of tracking and resolving issues that employees might encounter during and post deployment of the maintenance work stream. 

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Resources available for Capital Projects work stream deployment; escalation process outlined

The main contact for those within the capital projects work stream will be the subject matter expert (SME) in their area. The SME will contact the project team and/or the area’s manager/director with process-related questions. The escalation process described below will be followed.

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Are we providing the content you need to keep up-to-date on the Transformation projects? Are there topics you’d like to see us cover? Let us know at bpr@purdue.edu.
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