
{"id":28351,"date":"2025-03-13T11:42:30","date_gmt":"2025-03-13T15:42:30","guid":{"rendered":"https:\/\/www.purdue.edu\/treasurer\/finance\/?page_id=28351"},"modified":"2026-02-11T11:01:09","modified_gmt":"2026-02-11T16:01:09","slug":"pw-faculty-and-staff-resources","status":"publish","type":"page","link":"https:\/\/www.purdue.edu\/treasurer\/finance\/operations\/accounts-payable\/paymentworks-resources\/pw-faculty-and-staff-resources\/","title":{"rendered":"PW: Faculty and Staff Resources"},"content":{"rendered":"\n<div class=\"bulma-blocks-50-50-hero\"><div class=\"hero is-medium\"><div class=\"hero-body\"><div class=\"container\"><div class=\"content\"><h1>Faculty and Staff Resources<\/h1><p>PaymentWorks is the Purdue University Vendor Portal. Information about the Vendor Portal and how it works can be found on this page.<\/p><\/div><\/div><\/div><div class=\"hero-image\"><span class=\"background-image\" role=\"img\" style=\"background-image:url(https:\/\/dev.www.purdue.edu\/treasurer\/finance\/wp-content\/uploads\/2023\/05\/CFJ0779-FullRes.jpg)\" aria-label=\"Gray background example image\"><\/span><\/div><\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"section sm  \">\n<div class=\"container  \">\n<h2 class=\"wp-block-heading has-aged-gold-color has-text-color has-link-color has-large-font-size wp-elements-6971742cc36208f87672abd3ce4c9f05\"><strong>Faculty and Staff Resources<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Vendor Onboarding Process<\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Purchase or payment requests requiring onboarding of a vendor will be identified when the order or invoice is submitted for processing. Campus faculty and staff should follow their normal procurement processes. Once submitted through normal channels, if the vendor needs to be onboarded into PaymentWorks, the order will be forwarded to an &#8220;Initiator&#8221; who will issue an onboarding invitation to the vendor.  <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Vendors who receive an onboarding invitation will have access to PaymentWorks (PW) resources to assist with onboarding questions. Initiators will have access to an onboarding dashboard to monitor the status of vendor onboarding. An overview of the onboarding process can be seen in the graphic below. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">More information can be found in this PaymentWorks Concepts presentation.  <\/p>\n\n\n\n<a role=\"link\" class=\"purdue-blocks__button\" href=\"https:\/\/purdue0.sharepoint.com\/:b:\/r\/sites\/ControllerDocuments\/Shared%20Documents\/General\/Finance%20and%20Business%20Operations\/PaymentWorks%20Concepts.pdf?csf=1&amp;web=1&amp;e=CaXHey\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"shrink-padding\"><\/span><span class=\"purdue-blocks__button__text\">PaymentWorks Concepts<\/span><span class=\"shrink-padding\"><\/span><\/a>\n\n\n\n<h2 class=\"wp-block-heading has-aged-gold-color has-text-color has-link-color has-large-font-size wp-elements-ba0e12debb34be3cedef63ffd0953e2f\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">There is a vendor focused list of Frequently Asked Questions on the <a href=\"https:\/\/dev.www.purdue.edu\/treasurer\/finance\/operations\/accounts-payable\/paymentworks-resources-v2\/29450-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">Resources for Vendors<\/a> page.<\/p>\n\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"what-is-the-paymentworks-onboarding-platform-and-how-is-it-used\" role=\"button\" aria-expanded=\"false\"><strong>What is the PaymentWorks onboarding platform and how is it used?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh what-is-the-paymentworks-onboarding-platform-and-how-is-it-used \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">The University utilizes a third-party platform to onboard and validate all new vendors before their registrations are accepted and approved for addition to SAP. PaymentWorks is the University\u2019s contracted third-party onboarding provider for new vendor registrations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Authorized users&nbsp;can send onboarding invitations to new vendors as needed and also monitor their onboarding process through a dashboard console. During the onboarding process, vendors create a PaymentWorks account and complete a customized online registration form. Once a new vendor registration is complete and approved by Accounts Payable Vendor Data, a vendor number is assigned within SAP and is ready for use.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"why-does-the-university-need-and-use-a-third-party-provider-such-as-paymentworks-and-what-are-the-benefits\" role=\"button\" aria-expanded=\"false\"><strong>Why does the University need and use a third-party provider such as PaymentWorks and what are the benefits?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh why-does-the-university-need-and-use-a-third-party-provider-such-as-paymentworks-and-what-are-the-benefits \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">Using a third-party provider for new vendor registrations has a number of benefits:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatic validation of vendor\u2019s address, tax ID, banking information (if US based) etc.<\/li>\n\n\n\n<li>Validation against federal databases affirming vendor is not debarred by federal government (required for any entity receiving federal funding)<\/li>\n\n\n\n<li>Integrated, digital process that replaces need for manual entries<\/li>\n\n\n\n<li>Dashboard allowing initiators to monitor progress of the onboarding process<\/li>\n\n\n\n<li>Collection of needed supplier diversity classification data<\/li>\n\n\n\n<li>Risk reduction for potential breach or fraudulent activity<\/li>\n\n\n\n<li>Onboarding analytics and reporting<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Third party platforms such as PaymentWorks provide integrated resources for validation needs that are typically beyond the scope of resources that the University may have or manage in-house. Use of a third-party platform provider ensures information such as the vendor\u2019s address, tax ID, federal debarment, etc. are validated prior to their assignment of a vendor number.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"how-do-i-request-an-invitation-be-sent-to-a-vendor-and-how-do-i-know-when-it-has-been-done\" role=\"button\" aria-expanded=\"false\"><strong>How do I request an invitation be sent to a vendor and how do I know when it has been done?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh how-do-i-request-an-invitation-be-sent-to-a-vendor-and-how-do-i-know-when-it-has-been-done \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">Requestors should gather vendor contact information as well as the purchase request details and submit the request through their normal purchasing contacts. Your purchasing contact will initiate the appropriate new vendor onboarding processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Initiators have access to a dashboard to help monitor vendor onboarding progress.&nbsp; Requestors should reach out to their purchasing center contact who can check on the status for them. <\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"my-vendor-is-having-trouble-completing-their-registration-do-you-have-step-by-step-instructions-that-i-can-send-to-them\" role=\"button\" aria-expanded=\"false\"><strong>My vendor is having trouble completing their registration. Do you have step-by-step instructions that I can send to them?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh my-vendor-is-having-trouble-completing-their-registration-do-you-have-step-by-step-instructions-that-i-can-send-to-them \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">PaymentWorks provides support to vendors during the onboarding process as part of the University&#8217;s contractual agreement. Vendors are provided access to and instructions for PaymentWorks Help Center in all their onboarding communications. Based on separation of duties and the principle of independent onboarding being required by the vendor, it\u2019s important they seek to fill their support needs directly from PaymentWorks.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"can-i-complete-the-paymentworks-onboarding-process-on-behalf-of-my-vendor\" role=\"button\" aria-expanded=\"false\"><strong>Can I complete the PaymentWorks onboarding process on behalf of my vendor? <\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh can-i-complete-the-paymentworks-onboarding-process-on-behalf-of-my-vendor \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">No. As previously stated, separation of duties in the onboarding process is required by PaymentWorks. Only by directly entering vendor data into the portal do the vendors and the university receive indemnification from fraud or loss. This increased level of protection is one of the primary benefits offered through use of the PaymentWorks vendor portal. <\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"my-vendor-is-asking-what-information-they-will-need-to-provide-in-the-onboarding-process-what-can-i-tell-them\" role=\"button\" aria-expanded=\"false\"><strong>My vendor is asking what information they will need to provide in the onboarding process.  What can I tell them? <\/strong> <\/p>\n\t\t <div id=\"double-content Priaynsh my-vendor-is-asking-what-information-they-will-need-to-provide-in-the-onboarding-process-what-can-i-tell-them \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">Please share the following information with your vendor: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Domestic Suppliers<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Valid tax ID (Employer Identification Number or Social Security Number).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provide one of the following: voided check, deposit slip, bank statement, letter on company letterhead, or letter from your bank to receive Automated Clearing House (ACH) payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upload your own W-9 or choose to automatically populate the form in your application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Foreign Supplier\/Non-Resident Alien<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enter your Tax ID number (TIN or Non US TIN). If you do not have a Tax ID number submit a ticket with&nbsp;<a href=\"https:\/\/help.paymentworks.com\/contactsupport\" target=\"_blank\" rel=\"noreferrer noopener\">PaymentWorks support<\/a>&nbsp;to request a placeholder ID.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provide one of the following: voided check, deposit slip, bank statement, letter on company letterhead, or letter from your bank to receive Automated Clearing House (ACH) payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upload a W-8 or W-8 BEN-E.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"i-have-a-question-about-vendor-progress-or-onboarding-who-should-i-contact\" role=\"button\" aria-expanded=\"false\"><strong>I have a question about vendor progress or onboarding. Who should I contact?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh i-have-a-question-about-vendor-progress-or-onboarding-who-should-i-contact \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">Departments can send any internal vendor related question or matter to&nbsp;their purchasing center. If additional help is needed please contact <a href=\"mailto:vendordata@purdue.edu\">vendordata@purdue.edu<\/a>. The department should refrain from contacting PaymentWorks for questions regarding internal University processes.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"a-vendor-i-need-to-use-is-listed-as-active-in-sap-but-they-have-a-different-address-on-their-quote-is-an-address-change-update-needed-and-how-is-it-done\" role=\"button\" aria-expanded=\"false\"><strong>A vendor I need to use is listed as active in SAP, but they have a different address on their quote. Is an address change update needed and how is it done?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh a-vendor-i-need-to-use-is-listed-as-active-in-sap-but-they-have-a-different-address-on-their-quote-is-an-address-change-update-needed-and-how-is-it-done \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">If the vendor has an active PaymentWorks account with the University, they should login to their PaymentWorks account and make any updates needed. Departments should contact their purchasing contact&nbsp;for guidance and assistance related to this type of update address. If they are not already active in PaymentWorks, they need to complete the new vendor onboarding process using the correct information through their purchasing center.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"how-does-sap-differ-from-the-paymentworks-platform\" role=\"button\" aria-expanded=\"false\"><strong>How does SAP differ from the PaymentWorks platform?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh how-does-sap-differ-from-the-paymentworks-platform \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">SAP is the official repository for all vendor master data. It is the official, single point of truth and official vendor master data resides within SAP only. PaymentWorks is a secondary system component for onboarding and validation of new vendors and changes or updates to existing &nbsp;vendors. It is not the University\u2019s official repository and does not represent the official, single point of truth for vendor master data. It is a third-party platform apart from University systems.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"my-vendor-doesn-t-remember-how-to-log-into-paymentworks-do-you-have-a-link-that-i-can-share-with-them\" role=\"button\" aria-expanded=\"false\"><strong>My vendor doesn\u2019t remember how to log into PaymentWorks. Do you have a link that I can share with them?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh my-vendor-doesn-t-remember-how-to-log-into-paymentworks-do-you-have-a-link-that-i-can-share-with-them \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">A vendor can log into their PaymentWorks account at: &nbsp;<a href=\"http:\/\/www.paymentworks.com\/df\/accounts\/login\/\">www.paymentworks.com\/df\/accounts\/login\/<\/a><\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"how-long-will-it-take-for-a-vendor-to-be-onboarded\" role=\"button\" aria-expanded=\"false\"><strong>How long will it take for a vendor to be onboarded?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh how-long-will-it-take-for-a-vendor-to-be-onboarded \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">The length of time to completion of onboarding depends on several factors, the primary of which being the vendor\u2019s completion of the registration process. Onboarding delays may occur if a vendor is found to have sanctions against them or other validation obstacles. Review of onboarding activities and vendor approvals occurs daily on a continual basis. <strong>&nbsp;<\/strong><\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"do-employees-get-entered-into-sap-vendor-master-data-or-pw\" role=\"button\" aria-expanded=\"false\"><strong>Do employees get entered into SAP Vendor Master Data or PW?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh do-employees-get-entered-into-sap-vendor-master-data-or-pw \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">Employee vendors are established in SAP. Employee Vendor updates need to continue to use the applicable Fiori form. Initiators have access to submit changes or set up new ZEMP vendors using this form.<\/p>\n\n<\/div>\n\t<\/div>\n\n\n\t<div class=\"double-accordion \">\n\t\t <p class=\"double-accordion-title\" id=\"how-does-pw-work-to-protect-purdue-and-vendors-from-fraudulent-email-addresses\" role=\"button\" aria-expanded=\"false\"><strong>How does PW work to protect Purdue and vendors from fraudulent email addresses?<\/strong><\/p>\n\t\t <div id=\"double-content Priaynsh how-does-pw-work-to-protect-purdue-and-vendors-from-fraudulent-email-addresses \" class=\"double-accordion-content\">\n\n<p class=\"wp-block-paragraph\">PW has a team dedicated to monitoring security.&nbsp; Payments are indemnified up to $2M and as of our implementation, they had never had to pay out.<\/p>\n\n<\/div>\n\t<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":27756,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28351","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/28351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/comments?post=28351"}],"version-history":[{"count":6,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/28351\/revisions"}],"predecessor-version":[{"id":31828,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/28351\/revisions\/31828"}],"up":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/27756"}],"wp:attachment":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/media?parent=28351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}