{"id":1699,"date":"2023-03-10T22:13:17","date_gmt":"2023-03-10T22:13:17","guid":{"rendered":"https:\/\/qa.www.purdue.edu\/treasurer\/finance\/\/?page_id=1699"},"modified":"2026-04-29T09:12:54","modified_gmt":"2026-04-29T13:12:54","slug":"faqs-fi-ar-external-customers-only","status":"publish","type":"page","link":"https:\/\/www.purdue.edu\/treasurer\/finance\/bursar-office\/billing-and-receivables\/faqs-fi-ar-external-customers-only\/","title":{"rendered":"FAQs &#8211; FI-AR External Customers Only"},"content":{"rendered":"\n<div class=\"section sm  \">\n<div class=\"container  \">\n<h1 class=\"wp-block-heading\">FAQs &#8211; FI-AR External Customers Only<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Training_Materials.pdf\" data-type=\"URL\" data-id=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Training_Materials.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Where do I find the FI-AR External Customer training materials?<\/a><div class=\"formswift-button\" style=\"opacity: 1\"><a id=\"fs-edit-button\" class=\"fs-link fs-edit-link\">Edit<\/a><a id=\"fs-sign-button\" class=\"fs-link fs-sign-link\">Sign<\/a><\/div><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Roles.pdf\">What role(s) do I need for FI-AR-Accounts Receivable?<\/a><div class=\"formswift-button\" style=\"opacity: 1\"><a id=\"fs-edit-button\" class=\"fs-link fs-edit-link\">Edit<\/a><a id=\"fs-sign-button\" class=\"fs-link fs-sign-link\">Sign<\/a><\/div><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Customer_Lookup.pdf\">How do I use Cognos to find FI-AR Customer Number?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Setup_External_Customer.pdf\">How do I request setup of a BP Master Data record for a FI-AR External Customer?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Aging_Analysis_Report.pdf\">How do I run an FI-AR External Customer Aging Analysis_Report?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Customer_Balance.pdf\">How do I look up a FI-AR External Customer balance?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Invoice_Number.pdf\">How do I locate FI-AR invoice number(s) and credit memos for an departmental External Customer?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Cancel_Invoice.pdf\">How do I cancel a FI-AR External Customer invoice or duplicate upload?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/purdue0.sharepoint.com\/sites\/BPTraining\/TrainingSF\/Shared%20Documents\/FI-AR_Add_PO.pdf\">How do I add a Purchase Order Number to an FI-AR External Customer Invoice_CM_LateFee?<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For other questions, contact us at: &nbsp;<a href=\"mailto:ar@purdue.edu\">ar@purdue.edu<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":631,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"template-brusar.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1699","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/comments?post=1699"}],"version-history":[{"count":12,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1699\/revisions"}],"predecessor-version":[{"id":34830,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1699\/revisions\/34830"}],"up":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/631"}],"wp:attachment":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/media?parent=1699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}