
{"id":1692,"date":"2023-03-10T21:55:16","date_gmt":"2023-03-10T21:55:16","guid":{"rendered":"https:\/\/qa.www.purdue.edu\/treasurer\/finance\/\/?page_id=1692"},"modified":"2026-04-02T11:13:57","modified_gmt":"2026-04-02T15:13:57","slug":"who-to-contact","status":"publish","type":"page","link":"https:\/\/www.purdue.edu\/treasurer\/finance\/bursar-office\/who-to-contact\/","title":{"rendered":"Who to contact"},"content":{"rendered":"\n<div class=\"section sm  \">\n<div class=\"container  \">\n<h1 class=\"wp-block-heading\">Who to contact&#8230;<\/h1>\n\n\n\n<div class=\"columns is-multiline   \">\n<div class=\"column     has-background-grey-lighter\">\n<p class=\"has-text-align-center has-black-color has-white-background-color has-text-color has-background has-link-color has-small-font-size wp-elements-2b4daecd747a8c5a8814994142a39fbe\"><strong><a href=\"\/treasurer\/finance\/bursar-office\/\">Office of the Bursar<\/a><\/strong><br>(765) 494-7570<br><a href=\"https:\/\/service.purdue.edu\/TDClient\/32\/Purdue\/Requests\/ServiceDet?ID=162\">Contact Us<\/a><\/p>\n\n\n\n<p class=\"has-small-font-size\">&#8211; Student Banner Tuition, Fees, &amp; Housing, Billing &amp; Invoices<br>&#8211; Installment Plan<br>&#8211; Currently enrolled students with Banner A\/R holds<br>&#8211; Returning loan money<br>&#8211; Fee remissions<br>&#8211; Outside awards<br>&#8211; Refunds<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-text-align-center has-black-color has-white-background-color has-text-color has-background has-link-color has-small-font-size wp-elements-bb96621beb990a708731550d19b2d577\"><strong><strong><a href=\"\/treasurer\/finance\/bursar-office\/bursar-faqs\/tax-information\/\">1098-T Tax Credit Information<\/a><\/strong><br><\/strong>(765) 494-7570<br><a href=\"https:\/\/service.purdue.edu\/TDClient\/32\/Purdue\/Requests\/ServiceDet?ID=162\">Contact Us<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"column     \">\n<p class=\"has-text-align-center has-small-font-size\"><strong><a href=\"https:\/\/www.purdue.edu\/dfa\/\">Division of Financial Aid&nbsp;(DFA)<\/a><\/strong><br>(765) 494-5050<br><a href=\"mailto:facontact@purdue.edu\">facontact@purdue.edu<\/a><\/p>\n\n\n\n<p class=\"has-small-font-size\">&#8211; Financial aid<br>&#8211; Promissory notes<br>&#8211; Grants and Scholarships<br>&#8211; Parent Plus loans<br>&#8211; Private loans<br>&#8211; Loan entrance\/exit counseling<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\"><strong>Information Technology (ITaP)<\/strong><br><a href=\"https:\/\/www.itap.purdue.edu\/help\/\">www.itap.purdue.edu\/help<\/a><br>(765) 494-4000<br><a href=\"mailto:itap@purdue.edu\">itap@purdue.edu<\/a><\/p>\n\n\n\n<p class=\"has-small-font-size\">&#8211; System Access<br>&#8211; Lab Computer problems<\/p>\n<\/div>\n\n\n\n<div class=\"column     has-background-grey-lighter\">\n<p class=\"has-text-align-center has-black-color has-white-background-color has-text-color has-background has-link-color has-small-font-size wp-elements-16f33ead47fecba499c9c33dba1ae5db\"><strong><a href=\"\/treasurer\/finance\/managerial-accounting-services\/accounts-receivable\/\">University Billing &amp; Receivables<\/a><\/strong><br>(765) 494-9459<strong>&nbsp;<br><a href=\"mailto:ar@purdue.edu\">ar@purdue.edu<\/a><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\">&#8211; Non-student Billing and Invoices<br>&#8211; FIAR-SAP system administration<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-small-font-size\"><\/p>\n<\/div>\n\n\n\n<div class=\"column     \">\n<p class=\"has-text-align-center has-small-font-size\"><strong><a href=\"\/treasurer\/finance\/accounts-receivable\/account-resolution-team\/\">Account Resolution Team<\/a><br><\/strong>(765) 494-5350<strong>&nbsp;<br><\/strong><a href=\"https:\/\/service.purdue.edu\/TDClient\/32\/Purdue\/Requests\/TicketRequests\/NewForm?ID=mXjj8KDpwUA_&amp;RequestorType=ServiceOffering\">Contact Us<\/a><\/p>\n\n\n\n<p class=\"has-small-font-size\">&#8211; Past due Student and Non-student accounts and re-payment arrangements<br>&#8211; Perkins, Health Professions, and Purdue Student Loans deferments, forbearance, rehabilitation and repayment information<br>&#8211; Former students and prior semester Banner (transcript) Holds<br>&#8211; Small Claims and Judgment Information<br>&#8211; Collection Agency Information<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\"><strong>ECSI Student Loan Servicer<br><a href=\"http:\/\/www.ecsi.net\/bwr\/contacts.html\">www.ecsi.net\/bwr\/contacts<\/a><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\">&#8211; Loan servicer for Purdue campus based student loans<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":1027,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"template-brusar.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1692","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/comments?post=1692"}],"version-history":[{"count":35,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1692\/revisions"}],"predecessor-version":[{"id":34067,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1692\/revisions\/34067"}],"up":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/pages\/1027"}],"wp:attachment":[{"href":"https:\/\/www.purdue.edu\/treasurer\/finance\/wp-json\/wp\/v2\/media?parent=1692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}