Span Plan Team

Malissa Ayala, Director

Malissa joined Student Success September 2018 after serving as Assistant Director of Scholarships in the Division of Financial Aid at Purdue University.  She received her Bachelor of Science from Krannert School of Management and returned to Purdue  in 2015 to continue her excitement of connecting students with financial resources, creating dynamic programming to engage students and helping students to work through obstacles they encounter on their way to graduation. Prior to returning to Purdue, Malissa served as Associate Director of Financial Aid and Scholarships at Indiana University South Bend and as Program Officer at the Community Foundation of St. Joseph County.  In these roles, she engaged with students at many different stages of their education journey and helped them navigate complex streams of funding and college access. 

Malissa has been an active, life-long learner and been in the classroom as a nontraditional student.   This experience has helped her to understand the challenges that can make degree completion paths different for all students.  As director, she hopes to help students find the best route to reaching their academic goals while creating opportunities to build community and a voice for nontraditional students on campus.

Carrie Underwood, Assistant Director

Carrie joined Student Success December 2018 and is a Hoosier native with more than 15 years of higher education experience. She completed her Bachelor of Science in Human Resource Development for Higher Education in 2014 through Indiana State University, and will be awarded a Master of Science degree in Nonprofit Management studies from Grace College in Winona Lake, Indiana at the conclusion of the upcoming spring semester. Her Purdue career began in 2003 and has included a variety of experiences on campus. She later served as Director of Enrollment Services at Messenger College in Euless, Texas from 2014 to 2018 where she successfully assisted the college in rebuilding and relaunching a variety of enrollment services initiatives. Upon completion of key objectives in her role at Messenger, Carrie decided to return home to Purdue.

Her administrative gifts and strengths include building relationships, creating community and innovative programming for students, along with personal core values of servant leadership, excellence and integrity. Her personal endeavor is to see students from all backgrounds and experiences be equipped as leaders to meet the needs of the world today.

We are located on the 4th floor of Krach Leadership Center. Please use Boiler Connect to schedule an appointment or stop by room 420 or 422!

Contact Us

Span Plan Adult Student Services
Krach Leadership Center
1198 Third Street, Rooms 420 & 422
West Lafayette, IN 47907

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Office Hours:
Monday-Friday, 8:30 a.m. to  4:30 p.m. Staff available
by appointment or walk-in.

Phone: 765-496-3392 or 765-494-5860

Purdue University, West Lafayette, IN 47907 (765) 494-4600

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