Malissa Ayala, Director of Span Plan

Malissa joined Student Success September 2018 after serving as Assistant Director of Scholarships in the Division of Financial Aid at Purdue University.  She received her Bachelor of Science from Krannert School of Management and returned to Purdue  in 2015 to continue her excitement of connecting students with financial resources, creating dynamic programming to engage students and helping students to work through obstacles they encounter on their way to graduation. Prior to returning to Purdue, Malissa served as Associate Director of Financial Aid and Scholarships at Indiana University South Bend and as Program Officer at the Community Foundation of St. Joseph County.  In these roles, she engaged with students at many different stages of their education journey and helped them navigate complex streams of funding and college access. 

Malissa has been an active, life-long learner and been in the classroom as a nontraditional student.   This experience has helped her to understand the challenges that can make degree completion paths different for all students.  As director, she hopes to help students find the best route to reaching their academic goals while creating opportunities to build community and a voice for nontraditional students on campus.

Carrie Underwood, Assistant Director of Span Plan

Carrie joined Student Success December 2018 and is a Hoosier native with more than 15 years of higher education experience. She completed her Bachelor of Science in Human Resource Development for Higher Education in 2014 through Indiana State University, and will be awarded a Master of Science degree in Nonprofit Management studies from Grace College in Winona Lake, Indiana at the conclusion of the upcoming spring semester. Her Purdue career began in 2003 and has included a variety of experiences on campus. She later served as Director of Enrollment Services at Messenger College in Euless, Texas from 2014 to 2018 where she successfully assisted the college in rebuilding and relaunching a variety of enrollment services initiatives. Upon completion of key objectives in her role at Messenger, Carrie decided to return home to Purdue.

Her administrative gifts and strengths include building relationships, creating community and innovative programming for students, along with personal core values of servant leadership, excellence and integrity. Her personal endeavor is to see students from all backgrounds and experiences be equipped as leaders to meet the needs of the world today.

Image of Junia McDoleJunia McDole, Financial Aid Specialist

Junia joined the Student Success Department as a Financial Aid Administrator in May 2016.  She received her Bachelor of Arts Degree in Criminology and Criminal Justice from Indiana State University, Terre Haute, Indiana. As an undergraduate, Junia served in the Business Office for Student Organizations at Purdue, providing student organization account management services.

With her degree, Junia began her career as an Investigator for the State of Indiana where she provided assistance to low-income populations, serving as a mediator for children in poverty that had been abused. Junia aided families in receiving services and education for their emotional, developmental, and financial needs to better their life circumstances.  While in this position Junia discovered her desire to serve this particular demographic. Prior to joining Purdue University, Junia served as a Financial Aid Analyst at Harrison College. Her primary role was the education and guidance to students and families regarding financial aid and the application process. Junia found the most fulfillment working with 21st Century scholars, nontraditional populations, and veterans due to her own background. She was a first generation student, low income student who came from a family of sixteen children. As an undergraduate student, Junia was a mother to three children and maintained a full time job. She is familiar with the plight of under-served populations and is empathetic in advising students from these backgrounds.

Junia is available by appointment or visit her during office hours on Tuesday, Wednesday and Thursday, 1-3pm in Krach 462.

We are located on the 4th floor of KRACH. Stop by anytime!

Contact Us

Span Plan Adult Student Services
Krach Leadership Center
1198 Third Street, Rooms 420 & 422
West Lafayette, IN 47907

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Office Hours:
Monday-Friday, 8 a.m. to  5 p.m. Staff available
by appointment or walk-in.

Phone: 765-494-5860

Purdue University, West Lafayette, IN 47907 (765) 494-4600

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