Science IT Service Catalog

Support and Systems Services:

• Microsoft Windows Desktop setup & support
• Application installations & support
• Computer Error support
• Printing support
• General How-To Support
• Desktop Replacement
• Desktop Relocation
• Windows File Server Support
• Group Authentication and Access 
• Level 1 & 2 Phone support via helpline

Linux/ Unix / MAC Administration Support:

• Support for your Linux/Unix systems (RH, Ubuntu, ...)
• Linux, Solaris, and BSD server and desktop installation and administration
• OS X server and desktop and iOS device installation and administration
• Linux and OS X laptop installation and configuration
• Unix backups and account management
• System monitoring and notifications
• Custom software builds and infrastructure to support instruction and research

Web / Database Administration Support:

• Departmental websites support and maintenance
• Custom website configuration and setup for Faculty or Lab Groups
• Custom web application/database development
• Custom web application support

Other services offered by Science IT:

• Networking Support
• Technology Purchasing Assistance 
  • Quotes
  • Consultation
  • Approved Vendor Liaison
• Purdue IT (Central IT Services)
  • Liaison for any Purdue IT services
• Support & Backup for Academic Site Specialists