Science IT Service Catalog
Support and Systems Services:
- Microsoft Windows Desktop setup & support
- Application installations & support
- Computer Error support
- Printing support
- General How-To Support
- Desktop Replacement
- Desktop Relocation
- Windows File Server Support
- Group Authentication and Access
- Level 1 & 2 Phone support via helpline
Linux/ Unix / MAC Administration Support:
- Support for your Linux/Unix systems (RH, Ubuntu, ...)
- Linux, Solaris, and BSD server and desktop installation and administration
- OS X server and desktop and iOS device installation and administration
- Linux and OS X laptop installation and configuration
- Unix backups and account management
- System monitoring and notifications
- Custom software builds and infrastructure to support instruction and research
Web / Database Administration Support:
- Departmental websites support and maintenance
- Custom website configuration and setup for Faculty or Lab Groups
- Custom web application/database development
- Custom web application support
Other services offered by Science IT:
- Networking Support
- Technology Purchasing Assistance
- Quotes
- Consultation
- Approved Vendor Liaison
- ITaP (Central IT Services)
- Liaison for any ITaP services
- Support & Backup for Academic Site Specialists