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Cancel Your Reservation

How to Cancel A Reservation

  1. Go to the Online Member Portal.
  2. In the upper right hand corner of the screen, click on the "Log In" button using your Purdue University alias and BoilerKey password.
  3. Once you have logged in, click your profile picture / name in the top right corner of the screen. Click on "Profile" in the dropdown menu that appears.

    The Profile link in the dropdown menu
  4. On the left side of the screen, under Personal Information, click on "Programs". This will take you to your reservations.

    The programs section in your personal information.
  5. Under your Program Registrations, find to the reservation you would like to cancel. On the right side of that row, you will find a box with three dots.

    Example of your reservations
  6. Click on the box with the three dots and click on "Cancel Registration" in the dropdown menu that appears.

    Example of selecting the 3-dot ellipses icon for additional options
  7. You will then be asked if you would like to cancel your registration. Click on “Yes, Cancel Registration". Your registration will then be cancelled.

    Confirmation of cancellation