COVID-19 Frequently Asked Questions

Meeting Related Questions

You will still schedule via  BoilerConnect . We will meet via WebEx until further notice. Once your meeting is confirmed in BoilerConnect you will receive a WebEx link for the day and time you selected. If you are off campus and do not have internet access, you will indicate you want to meet via phone, and enter the cell phone number your coach should call in the comment box.

For current students and incoming students, coaching meetings (current students), VSTAR meetings (incoming students), Summer Start meetings (incoming students), and Early Start meetings (incoming students) will be conducted via WebEx. Your coach (current students, Summer Start students, and Early Start students) or assigned staff member for VSTAR (incoming students) will send you a link with instructions for connecting via WebEx prior to the meeting. If you do not have access to the internet, then you will meet via the phone.

The Purdue Promise staff is currently planning for fall semester in response to guidance from Purdue leaders regarding opening campus for fall 2020. Updates will be announced later in the summer once we have received all guidance.

Other Questions

You can e-mail or call your coach using the contact information found in your coach’s e-mail signature or on our  Contact Us  page. As staff are working remotely, please use our Google Voice numbers for phone calls and text messages, which are labeled as “remote”.

The following activities and events have been cancelled:

  • Student Success Programs FAFSA & Verification Open Labs on March 27 and April 10
  • Purdue Promise & ScholarCorps team for the Purdue Out of Darkness Walk on April 19
  • Purdue Promise study abroad to Spain in May 2020
  • Purdue Promise study abroad to Scotland in May 2020

Purdue Promise will continue business as usual unless disrupted by further updates from the University leadership. We will be sending e-mails and making phone calls with more information and reminders about the following, in addition to other deadlines and updates:

  • Required coaching meetings
  • College Scholar Success Program completion (for the 2019 cohort)
  • Purdue Promise contract renewal for 2020-21
  • GS 405 registration for rising seniors and those graduating during 2020-21
  • Summer 2020 and fall 2020 course registration
  • FAFSA edits and verification
  • Summer Aid Application
  • Financial aid appeals

Purdue University is maintaining a “ Things you need to know about COVID-19” site. All communications from the institution, as well as answers to frequently asked questions, will be posted there.

Please note that the situation on campus is fluid. As changes are made and updates are received, we will communicate with you. If you are not planning to return after spring break, prepare for the possibility that Purdue will call you back to campus if the online-only restriction for class is lifted. Please check your Purdue e-mail, our website, and the University’s website on COVID-19 regularly.

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