Desktop Support

Phone: 494-4000

Email: itap@purdue.edu


Service Requests

Phone: 494-7776

Email: acpf-requests@purdue.edu

Fax: 494-0566


Young Hall

155 South Grant Street

West Lafayette, IN 47907-2144

Services Available

The following list of services are currently provided by the Administrative Computing Physical Facilities. If you are in need of any of these services simply use the appropriate request form found under the Services or Applications menus above and/or contact us at at 494-7776 or at acpf-requests@purdue.edu.

SERVICES MENU

User Accounts (Account Request)
- New accounts
- Account changes
- Account deletions

File Access (File Access Request)
- Access to U: or G: drive
- Access to departmental shares

Hardware Purchases and Installation (Hardware Request)
- Adding new computers
- Adding new printers
- Adding new monitors

Software Purchases and Installation (Software Request)
- Requests for new desktop software
- Requests for upgrades to desktop software
- Requests to try out a new software application

Network Connectivity (Connectivity Request)
- Activate PICs
- Deactivate PICs

Project Requests (Project Request)
- Product Research
- Client/Server Application Implementation
- Client/Server Application Upgrades
- Inhouse Application Development
- IT Project Management

Other Requests (Other Requests)
- Request a loaner laptop
- Request scheduling of Physical Facilities training room
- Request to move computers from one location to another

APPLICATIONS MENU

Applicaton Access Request (Request for Access)
- Request access to Maximo
- Request access to Primavera
- Request access to Primavera CM

Note: The above list is not necessarily all inclusive. If you are in need of IT services and do not see the service that you need listed above simply complete and submit a request form under Services - Other Requests or contact us at the phone number and/or email addresses listed under the Service Requests section on the right side of this page.