March 14, 2016
Thumbs Up: Paula Memmer
Paula Memmer, departmental program coordinator in the Office of Programs for Study Abroad. (Purdue University photo/Mark Simons)
Editor's note: Since 2010, Purdue Today has invited faculty and staff to recognize the good work of others on campus through its weekly "Thumbs Up" feature. The newsletter periodically will publish an expanded version of this popular feature in an effort to further call attention to employees' excellent work.
Cristina Farmus, managing director in the School of Chemical Engineering, recognizes Paula Memmer, departmental program coordinator in the Office of Programs for Study Abroad, for Memmer's assistance with study abroad programs within the school.
"Paula Memmer has shown outstanding customer support while helping the School of Chemical Engineering organize study abroad programs. She is quick to respond, always has the right answer, and delivers her assistance with the utmost professionalism.
"Paula helped with two items related to our study abroad programs. We had several students who experienced challenging situations and almost did not qualify for study abroad participation. Once I asked what could be done, Paula promptly explained the situation to me, completed the extra paperwork needed and guided me through the process to enable these students to participate. Timing was of the essence, and she surpassed my expectations in terms of how fast this was accomplished. Three extra students are participating in the Chemical Engineering spring break study abroad program because of her quick actions.
"Second, one of the study abroad team members in Engineering was unexpectedly out of the office for an extended period of time, again at a critical time for the preparations for our trip. Once I contacted Paula, she responded right away with the information needed and volunteered to help us, even if it involved meetings after normal working hours.
"Her contributions, attitude and quick actions are most helpful. Paula is a true asset for the Study Abroad office."