Thumbs Up: Gloria Ryan
November 24, 2014
Gloria Ryan, secretary in IT Teaching and Learning Technologies. (Purdue University photo/Charles Jischke)
Editor's note: Since 2010, Purdue Today has invited faculty and staff to recognize the good work of others on campus through its weekly "Thumbs Up" feature. This semester, the newsletter periodically will publish an expanded version of this popular feature in an effort to further call attention to employees' excellent work.
Dean Brusnighan, assistive technology specialist in IT Teaching and Learning Technologies, recognizes Gloria Ryan, secretary in that area, for her great work helping to prepare a recent online training session. The session, held last month, taught employees how to ensure that Purdue's electronic and information technologies are accessible to individuals with disabilities and in compliance with federal law.
"I started working with Gloria on arrangements for the session only a week before the event. Despite the short notice, she quickly completed the necessary paperwork and arranged the needed payment to the vendor. When I had questions about how to split the cost of the event with another department, Gloria did some investigating and gave me the name of the proper contact in the ITaP Business Office. She also located a room that was the proper size for our needs.
"Instructions from the training vendor recommended that we test the computer equipment before the event. This, however, was complicated by my schedule and the schedule of the room where the training would be held. At first, the only available time for testing was after 5 p.m. on the day before the event. However, Gloria made several phone calls and eventually got approval for me to do the testing between 5 and 5:15 that day.
"Further, the training room needed to have a speakerphone as backup for the online audio. Gloria investigated and found that there was no speakerphone in that room. She then arranged for an alternative to be used.
"In all, Gloria is a real treasure to work with. Thank you, Gloria!"