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Using Mobile Device Logic and Tracking in Qualtrics Surveys

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By in Distance Education, Mobile, Software, Tools, Training, Uncategorized on .

Qualtrics online survey software, provided to faculty, staff and students at Purdue, is providing more options for mobile device display choices and tracking. We often want to know these days whether someone is accessing our survey from a mobile device or perhaps ask questions that are specific to a particular device being used to complete the survey.  Qualtrics allows you do both of these actions.

If you have a survey that contains questions pertaining to specific access, either desktop or mobile; use Display Logic for those questions and select Device Type conditions.

How ? image

  • Select the question that you want to add a display condition to and use the drop-down box to select Display Logic
Display Logic Choice on a Question

Display Logic Choice on a Question

  • In the Display Logic dialog box, select the first condition to be Device Type.
  • Select your Device Type from the drop-down choices.
Device Type condition box

Device Type condition box

  • The logic confirmation box will appear on the top of the question with your selections.
Display Logic Confirmation box

Display Logic Confirmation box

  • This logic for Device Type display may be used in the Survey Flow structure as well.

Additionally, you may want to track what type of device is being used to complete the your survey. Qualtrics allows this tracking by providing a hidden Meta Info question that you may create and insert anywhere in your survey. That question will provide data back to you regarding the browser and operating system used to complete the survey. Since the user never sees this question, you may insert it near the beginning of the survey.

The following fields are available for tracking/reporting as a table in your report or in the downloaded data set: Browser, Version, Operating System, Screen Resolution, JavaScript Support, and User Agent. (User Agent contains the data string for the question. If you forget to add the hidden Meta Info question before you launch your survey, you may add it later using an embedded data field to the Survey Flow area; which is called “UserAgent“.)

How ? image

  •  Add the Meta Info question, by selecting Create a New Item and then Meta Info Question
Meta Info Question Type Selection

Meta Info Question Type Selection

  •  The following image shows the question as it displays within your survey in Qualtrics.
Meta Info Question Box

Meta Info Question Box

Checking Your Qualtrics Survey Display on a Mobile Device

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By in Distance Education, Mobile, Software, Tools, Training, Uncategorized on .

Since mobile devices are often the access point for email, it’s logical to assume that someone might view your survey link on a mobile device. Checking to see if your questions will display properly is an easy thing to do.

First you should know that Qualtrics surveys are built to be “adaptive” to a device’s screen size and type. The devices that are recommended as compatible, include Android, iOS, and Windows Phone systems. Secondly, while all surveys are set up to be adaptive, be aware that some questions may not display well because they are too wide in their format. So, it’s useful to check your survey questions with the Mobile Compatibility Advisor in Qualtrics.

To use the Mobile Compatibility Advisor, from the edit mode on your survey:

How ? image

  • Click on Advanced Options and then select Mobile Compatibility Advisor. The Advanced Options tab is in the upper right of your screen.
Mobile_Compatibility_Advisor button

Advanced Options tab showing Mobile Compatibility Advisor

  • In the survey, small mobile icons appear to the left of any question box that might have a display concern. You can click on the icon and read the display issue message. An orange icon means the question might wrap or display poorly due to the length of the answer choices.  A red icon means that question format will not display consistently on mobile devices or may not display at all on a mobile device. In either case, you may adjust your question format and run the advisor again to recheck the survey before sending it out or posting the link.
Example of a Red Mobile Icon Image

Example of a Red Mobile Icon

Setting Email Triggers for Qualtrics Online Surveys

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By in Tools, Uncategorized on .

Qualtrics, as an online survey tool, is useful for creating a survey link that you may post to a website.  We often set up those web links for students to submit requests for assistance or information.  An easy way to know that a student has submitted a survey is to set up an email trigger for the survey within Qualtrics.  Instead of logging into Qualtrics to check your responses, you will get an email with the response data in it each time a student submits the form or survey. If you prefer to see your data in the normal reporting views within Qualtrics, it will collectively be there as well.  Another advantage to the email triggers, is that the email allows you to retain a copy per submission for a student’s individual file.  Requests for accommodations is one use case that comes to mind.

Let’s look at how to set up an email trigger.

  • Go to the Edit Survey view.
  • Click in the upper right on your Advanced Options menu button (shown below).
  • Select Triggers, then Email Triggers.
Advanced Options, then Triggers, then Email Trigger

Advanced Options Menu in the Edit Survey page4.

  • The email form appears with your email address in the TO box.  You may change that if needed.
  • You may add a FROM name or a default Qualtrics one will be used.
  • Defaults for “Send Immediately” and “Include Response Report” are already selected.
  • If you would like to add “Show Full Question Text”, you may select that as well.
  • Click the “Save Triggers” button in the bottom right.

Additional information on Qualtrics triggers may be found at this website, http://www.qualtrics.com/university/researchsuite/advanced-building/advanced-options-drop-down/email-triggers/

Using Qualtrics to Screen Student Job Applicants

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By in Hiring on .

In my job role, one of my responsibilities is to supervise a team of student employees responsible for providing classroom and individual training on various software packages offered by the University. At the end of the Spring 2013 term, one of my employees graduated, and I had to do one task that gives me pause – post an advertisement for an open position.

To clarify, it’s not that I don’t like posting job openings – it’s not difficult to do. However, for the positions I supervise, we’re looking for students who have technical knowledge and presentation abilities that would make them effective instructors of certain software packages. The job isn’t something that I can hire just any student for. Whenever I post a job opening, I am inundated with resumes from students who sadly don’t necessarily meet the qualifications of the position, or the application does not include materials I specifically request as part of the application – that is, a cover letter and resume. After several semesters of wading through what seemed like a multitude of applications with only a fraction of them meeting our basic requirements, I knew I had to find a better way.

This led me to Qualtrics.

While Qualtrics is primarily a survey program, I thought about the information that Qualtrics collects and wondered if I could create an online application that could accomplish 3 things:

• Provide a software knowledge pre-screening
• Require applicants to submit all documentation required
• End the process if an applicant did not meet a specific requirement

I found that not only could Qualtrics help me with the three items listed above, but it also could email me when an applicant successfully completed the process of applying for the position.

So what was the end result of putting the application on Qualtrics? I found there to be five immediate benefits:

1. Integrating a pre-screen reduced the amount of time taken for our initial interviews. Our first round interviews were typically done via phone or in-person with the supervisor only, and applicants during that time were asked to either submit a software skills screening questionnaire ahead of time or during the interview. By integrating the software pre-screen, it became part of the application and could be used to compare applicants, and it reduced the amount of time the first round interview took from 45 minutes to 15-20 minutes. It also changed the first-round interview into one that can be completed via telephone.

2. Historically we’ve received some applications from graduate students seeking a graduate assistantship, when our Student Trainer positions are available for regular or work-study student applicants. The application process asked a student what their classification was (undergraduate or graduate) and if they noted they were a graduate student, a follow-up question informing them that the position was not a graduate assistantship and if they wanted to continue the application was asked. This reduced the number of graduate students applying for a position they may not have wanted, which is a benefit to them.

3. Many times I received applications from students, who seemed to be applying for any job that was open. Using Qualtrics actually reduced the number of applications I had to view, since the ability to just send me an email with a resume was no longer available.

4. The students who completed the applications demonstrated an interest in the position since it took more time to complete it than if they simply emailed a resume to me. This allowed me to know that they had an understanding of what the job was all about, and that their application was serious.

5. Our candidate pool was of higher quality than in the past. Our final candidates selected were high-quality candidates and it made final decisions on which applicant to hire more difficult than it has been in the past. And yes, I consider this to be a benefit!

The caveat to this is that it took an investment of time and effort to build the application in Qualtrics, and test it out before releasing it. I may have spent 2-3 days total creating, testing, and revising this survey. However, the investment has paid off for me as a supervisor, and I have an application that I can use again when I have another student job opening!

Qualtrics can be used for more than just surveys – you can also use it for program registrations, accepting job applications, and more! To explore what Qualtrics can do for you beyond a simple survey, contact us at tlt-consulting@purdue.edu.

Brett Creech
Educational Technologist