Issue #8: February 12, 2019

SuccessFactors Updates

General Information

Timekeeping and Time off Reminders

Employee Information Locked when Payroll Processes

When payroll is processing, the ability to edit employee information and time is locked. Bank information and tax information may not be updated during this time period. A user may experience an error message when trying to update the information during this locked period.

Read More ›

Tips for Employees with Concurrent Position

Employees with concurrent positions must select the correct position to record time or request time off. Supervisors with concurrent positions must also select the correct position to review and approve their direct reports’ timesheets or time off requests.

Read More ›

Business Office Assistance with Timekeeping Profile Default

New or vacant non-exempt positions default to positive duration time entry profile. If an employee/supervisor is trying to access their timekeeping method (Negative Duration, Positive Duration, or Webclock) and receive an error message or cannot enter time, please contact the business office to review or update the timekeeping profile. The business office can change the timekeeping profile. A ticket does not need to be submitted.

Read More ›

Updated Timekeeping Training Resources 

All timekeeping-related training resources have been updated with more detailed instruction for employees with concurrent positions. The updates show how the employee can see the main appointment (a star designates the main position) and how to select the other position in order to record time on the correct PERNR or request time off. All timekeeping training materials are located at

Read More ›

Time Off Approval Email and Error Message

Some supervisors have received an error message when clicking the link provided in the email requesting approval for time off requests. The help desk has tracked two causes so far:

Read More ›

Tips for Recruitment and Student Hire

Recruitment Tips

If you attempt to begin the recruitment process in the Recruiting module/tile, you’ll see the following error message:

Read More ›

Student Hire Tips

To avoid delays in processing, supervisors, department support and business offices completing student hires must:

Read More ›

Department Support and Supervisors Information

Position Tips

Department Support and supervisors creating or editing positions have a new Positions Fields Overview quick reference. The reference outlines the available position fields and definitions. It also includes helpful tips. For example, the overview acknowledges Start Date as the date the position is/was created or the individual’s effective hire date, if hire date has passed. A future date is not acceptable as a start date.

Read More ›

Are we providing the content you need to keep up-to-date on the Transformation projects? Are there topics you’d like to see us cover? Let us know at
SuccessFactors Help SuccessFactors Training

Copyright © 2019
Questions regarding this newsletter can be directed to