Jay Kandampully, professor of service management and hospitality at the Ohio State University, has built his career teaching and researching service on that very idea, working to build relationships and networks that help others around him to grow knowledge in the ever-changing service industries.<\/p>\n","protected":false},"author":7,"featured_media":4846,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[8],"tags":[906,263,559,1232,1233,1089,1234,240,557,592],"class_list":["post-4845","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hospitality-and-tourism-management","tag-ceridwyn-king","tag-college-of-health-and-human-sciences","tag-hospitality","tag-htm-service-and-experience-symposia","tag-jay-kandampully","tag-marriott-hall","tag-ohio-state-university","tag-purdue-university","tag-service","tag-white-lodging-j-w-marriott-jr-school-of-hospitality-and-tourism-management"],"acf":[],"yoast_head":"\n