Abigail Hayes, a 2020 Purdue University White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management (HTM) alumna, took Indiana University Health\u2019s West Region (which includes hospitals and medical offices in the west central part of Indiana) from low performance in patient experience to one of the highest-performing parts of the organization in just two years, pushing the region\u2019s metrics toward some of the best patient experiences in the nation.<\/p>\n","protected":false},"author":7,"featured_media":44527,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[61,8],"tags":[2271,263,261,2273,2272,240,592],"class_list":["post-44526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alumni","category-hospitality-and-tourism-management","tag-abigail-hayes","tag-college-of-health-and-human-sciences","tag-hospitality-and-tourism-management","tag-indiana-university-health","tag-outstanding-senior","tag-purdue-university","tag-white-lodging-j-w-marriott-jr-school-of-hospitality-and-tourism-management"],"acf":[],"yoast_head":"\n