From large retailers to small businesses, restaurants, hotels and more, there are few areas that haven\u2019t been hit by the current labor shortage in the United States, and it\u2019s left many employers scrambling for solutions. Some businesses are using service technology, such as robots, self-service machines and mobile apps, to help supplement their workforce and avoid closing their doors.<\/p>\n","protected":false},"author":7,"featured_media":2875,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[8,19],"tags":[263,563,559,261,558,1762,240,560,348,557,556,561,562],"class_list":["post-2862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hospitality-and-tourism-management","category-research","tag-college-of-health-and-human-sciences","tag-customer-service","tag-hospitality","tag-hospitality-and-tourism-management","tag-labor-shortage","tag-online-ms-htm","tag-purdue-university","tag-robots","tag-school-of-hospitality-and-tourism-management","tag-service","tag-service-innovation","tag-service-technology","tag-technology"],"acf":[],"yoast_head":"\n