Student FAQ

Explore frequently asked questions from Purdue students about the services and requests of the Disability Resource Center. Not a Purdue student? Check out our 'instructor' tab.

  • Q.

    I missed my exam appointment, what do I do?

    A.

    Students are encouraged to contact DRC Testing at 765-496-6168 as soon as possible. Depending on the reason, DRC Testing may be able to reschedule the exam appointment. Rescheduled exams will be done on a case-by-case basis and with approval from the instructor.

  • Q.

    How do I schedule final exams?

    A.

    You will schedule your final exams the same way you schedule all other exams. The exception will be that only certain start times will be accepted. Communication will be sent to students once final exam scheduling is live as to what those start times are.
    Note: If you do not select one of the approved start times, DRC Testing will automatically update your start time to the closest approved start time. You will need to check the Online Scheduling System prior to finals week to make sure you have the correct dates and times for all of your exams.

  • Q.

    How do I reschedule an exam?

    A.

    You will need to cancel the original exam request and submit another request for the new date/time.

  • Q.

    What do the different exam statuses mean in the Online Scheduling System?

    A.

    Pending Instructor Approval – The instructor/proxy has received the exam request, but they have not yet approved or rejected it. Students are encouraged to follow up with their instructor to discuss request.

    Instructor Approved – The instructor/proxy has approved the exam request, but DRC Testing staff have not yet processed the approval on their end. While the instructor has approved the request, there may be times in which DRC Testing will reject the request (i.e. when at full capacity, wrong start time selected during finals week, etc.).

    Instructor Rejected – Instructors/proxies have the ability to reject the date and/or start time of requests. Students will receive an email with the reason for rejection. Students will need to cancel out the rejected request and follow whatever guidance the instructor/proxy provided in said email.

    Scheduled – The exam request has officially been approved by all parties and the student is good to go for their requested date and time.

    No Show – If a student did not show up for their scheduled exam date/time, they will be marked as a No Show. An email will be sent to the instructor/proxy as well as the student when this occurs.

    Cancelled – A request is marked as cancelled whenever a student or DRC Testing Staff cancel out the request. DRC Testing Staff will only cancel a request if they receive permission via email from the student to cancel the request.

    Completed – Once the student has completed their exam and it is ready for grading, DRC Testing will mark it as complete. This will generate an email to the instructor/proxy.

    Note: It is very important that students DO NOT cancel out any requests that have been marked as complete. By doing so, students put themselves in jeopardy of not receiving a grade for that exam since it will look like they did not take it.

  • Q.

    Can I call the DRC Testing Center and schedule an exam request?

    A.

    Students are encouraged to submit all of their exam requests using the Online Scheduling System. Only call DRC Testing to schedule an exam request if you are experiencing issues with the Online Scheduling System.

  • Q.

    Do the students have to request the exam at the same time as the class?

    A.

    Students are encouraged to schedule their exams for the same date and time as their class as their accommodations allow unless told otherwise by their instructor.

  • Q.

    If a student is late for an exam, can they still take the exam?

    A.

    DRC Testing will allow a 15 minute grace period. This means that a student may show up no more than 15 minutes late and still start their exam; however, the student will not receive that time back at the end of their exam.

  • Q.

    If the exam is a computer/online test, can a student ask to take a paper copy instead?

    A.

    This would be an accommodation that the student would need to discuss with their access consultant prior to the exam date.

  • Q.

    If a student needs to change a testing accommodation, who do they contact?

    A.

    Any time a student needs to update an accommodation, they need to contact their access consultant.

  • Q.

    What happens when the University closes for unscheduled reasons (inclement weather, power outage, etc.) and I have a scheduled exam during this closure?

    A.

    In the event of a campus closure, DRC Testing will work with the student and instructor to reschedule the exam.

  • Q.

    I am an enrolled student and need an interpreter for a class. How do I request a sign language interpreter?

    A.

    If you have registered with the DRC and ASL interpretation is one of your accommodations, you may submit a request through the DRC’s Interpreting Request Form.

    If you have not yet registered with the DRC or established a Course Accessibility Letter (CAL), please schedule an appointment with an Access Consultant.

Contact Us

Phone: (765) 494-1247 
Email: drc@purdue.edu 

YONG Room 830 
155 S. Grant St. 
West Lafayette, IN 47907