Frequently Asked Questions

This main page for the Purdue DRC 'Frequently Asked Questions' (FAQ) contains all of our questions and answers. If you would like a more specialized set of questions to your needs, feel free to explore the 'Student FAQ' and 'Instructor FAQ', or use the search bar below to find exactly what you're looking for.

  • Q.

    I missed my exam appointment, what do I do?

    A.

    Students are encouraged to contact DRC Testing at 765-496-6168 as soon as possible. Depending on the reason, DRC Testing may be able to reschedule the exam appointment. Rescheduled exams will be done on a case-by-case basis and with approval from the instructor.

  • Q.

    How do I schedule final exams?

    A.

    You will schedule your final exams the same way you schedule all other exams. The exception will be that only certain start times will be accepted. Communication will be sent to students once final exam scheduling is live as to what those start times are.
    Note: If you do not select one of the approved start times, DRC Testing will automatically update your start time to the closest approved start time. You will need to check the Online Scheduling System prior to finals week to make sure you have the correct dates and times for all of your exams.

  • Q.

    How do I reschedule an exam?

    A.

    You will need to cancel the original exam request and submit another request for the new date/time.

  • Q.

    What do the different exam statuses mean in the Online Scheduling System?

    A.

    Pending Instructor Approval – The instructor/proxy has received the exam request, but they have not yet approved or rejected it. Students are encouraged to follow up with their instructor to discuss request.

    Instructor Approved – The instructor/proxy has approved the exam request, but DRC Testing staff have not yet processed the approval on their end. While the instructor has approved the request, there may be times in which DRC Testing will reject the request (i.e. when at full capacity, wrong start time selected during finals week, etc.).

    Instructor Rejected – Instructors/proxies have the ability to reject the date and/or start time of requests. Students will receive an email with the reason for rejection. Students will need to cancel out the rejected request and follow whatever guidance the instructor/proxy provided in said email.

    Scheduled – The exam request has officially been approved by all parties and the student is good to go for their requested date and time.

    No Show – If a student did not show up for their scheduled exam date/time, they will be marked as a No Show. An email will be sent to the instructor/proxy as well as the student when this occurs.

    Cancelled – A request is marked as cancelled whenever a student or DRC Testing Staff cancel out the request. DRC Testing Staff will only cancel a request if they receive permission via email from the student to cancel the request.

    Completed – Once the student has completed their exam and it is ready for grading, DRC Testing will mark it as complete. This will generate an email to the instructor/proxy.

    Note: It is very important that students DO NOT cancel out any requests that have been marked as complete. By doing so, students put themselves in jeopardy of not receiving a grade for that exam since it will look like they did not take it.

  • Q.

    Can I call the DRC Testing Center and schedule an exam request?

    A.

    Students are encouraged to submit all of their exam requests using the Online Scheduling System. Only call DRC Testing to schedule an exam request if you are experiencing issues with the Online Scheduling System.

  • Q.

    Do the students have to request the exam at the same time as the class?

    A.

    Students are encouraged to schedule their exams for the same date and time as their class as their accommodations allow unless told otherwise by their instructor.

  • Q.

    If a student is late for an exam, can they still take the exam?

    A.

    DRC Testing will allow a 15 minute grace period. This means that a student may show up no more than 15 minutes late and still start their exam; however, the student will not receive that time back at the end of their exam.

  • Q.

    If the exam is a computer/online test, can a student ask to take a paper copy instead?

    A.

    This would be an accommodation that the student would need to discuss with their access consultant prior to the exam date.

  • Q.

    If a student needs to change a testing accommodation, who do they contact?

    A.

    Any time a student needs to update an accommodation, they need to contact their access consultant.

  • Q.

    What happens when the University closes for unscheduled reasons (inclement weather, power outage, etc.) and I have a scheduled exam during this closure?

    A.

    In the event of a campus closure, DRC Testing will work with the student and instructor to reschedule the exam.

  • Q.

    What is the Disability Resource Center Testing seating capacity?

    A.

    DRC Testing has a distraction-reduced room with 22 seats (8 with computers). There is an additional distraction-reduced room with 6 seats (1 with computer and 1 height adjustable desk). In addition, there are 2 private rooms (both with computers).

  • Q.

    What happens if the testing labs reach their full capacity?

    A.

    There are times when DRC Testing will reach full capacity. In the event that this occurs, DRC Testing will work with the student and instructor to find an alternate time that may work.
    DRC Testing will open overflow rooms (as it is able) throughout the semester. Overflow rooms are primarily used for a 6:30 PM start time and are most often located in Krannert. Students will be notified by DRC Testing if they will be testing in the overflow rooms.

  • Q.

    How do I add a proxy that can approve/reject requests on my behalf?

    A.

    Log in to the DRC Testing Online Scheduling System with BoilerKey. (link to OSS).
    On the heading Exam Submissions, click “Designate, Edit, Activate, or Permanently Remove a Proxy for a Course (i.e. T.A., Graduate Assistant, etc.)”.
    Select “Add Proxy” in the drop-down list.Fill out the proxy information.

  • Q.

    What is a proxy, and how does it work?

    A.

    A proxy is a person that has the same access as the instructor on record for a course.
    Proxies can be anyone the instructor would like to have access to the online scheduling system. Examples include: TA, Graduate Assistant, Administrative Assistant, and Another Instructor.
    Proxies must be added each semester even if they were a proxy for the exact same course and instructor in previous semesters.
    A proxy will receive all of the DRC Testing automated emails associated with each exam request.

  • Q.

    Can I opt out of receiving the automated emails if I have designated a proxy for my course?

    A.

    Unfortunately, DRC Testing cannot turn off emails for the instructor on record for the course.

  • Q.

    I do not agree with the date and/or the time the student requested for their exam. What do I do?

    A.

    Instructors do have the ability to reject an exam request. To do so, you will still need to fill out the exam request form in the Online Scheduling System in its entirety. When the form asks “Do you accept this day?” and “Do you accept this time?” select “No” for either question. This will give you the option to type a reason for rejection.

    Please note there are some accommodations in which a student may need to take the exam at a different date and/or time as the rest of the class. Before rejecting an exam request, we encourage the instructor to have a conversation with the student about why they requested the date and/or time that they did.

  • Q.

    Why are there strict start times for final exams?

    A.

    DRC Testing aligns their exam start times with the pre-set University start times. This also allows for a more distraction-reduced check-in experience for the students

  • Q.

    How do I honor the extended time accommodation for a Blackboard exam/quiz?

    A.

    Follow the below link for information about editing time allotment for Blackboard exams/quizzes:

    Extending Time Allotments in Blackboard

  • Q.

    Can I schedule an exam for a student?

    A.

    Exam requests must be initiated by the student. Please direct your student to submit their exam request using the DRC Testing Online Scheduling System.

  • Q.

    How do I provide DRC Testing with a copy of my exam for proctoring?

    A.

    Hand Delivery - A hard copy of the exam can be delivered to YONG 853. Please be sure you are providing enough copies of the exam for all the students taking the exam with DRC Testing.

    Email - Exam can be sent via an attachment to drctesting@purdue.edu or via Filelocker to drctesting. If the exam is being sent electronically, you only need to send one copy of the exam if it is to be used for all of your students. Just specify in the body of the email which students are to receive that copy of the exam.

  • Q.

    How can I make changes to an approved exam request(s)?

    A.

    Call (765) 49-66168 or send an email to drctesting@purdue.edu with the updated information. If you make the updates through the system, there is a chance that DRC Testing Staff will not receive the updates in time.

  • Q.

    What is the procedure if a student is caught cheating?

    A.

    We have worked closely with the Office of Dean of Students to develop an internal protocol when a student is caught cheating. At the time of the incident, the student’s exam will be terminated and the instructor will be notified as soon as possible of the incident and next steps.

  • Q.

    Where can I find a student's accessibility letter?

    A.

    Students have the option of submitting a course accessibility letter (CAL) to their instructor in person or distributing the letter electronically via myPurdue. After instructors receive a notice via their official Purdue email stating when an accessibility letter is ready to be viewed, they can retrieve the letter by following these instructions

  • Q.

    I am an enrolled student and need an interpreter for a class. How do I request a sign language interpreter?

    A.

    If you have registered with the DRC and ASL interpretation is one of your accommodations, you may submit a request through the DRC’s Interpreting Request Form.

    If you have not yet registered with the DRC or established a Course Accessibility Letter (CAL), please schedule an appointment with an Access Consultant.

  • Q.

    My department wants to hire an interpreter for a public lecture we are hosting. How do we hire an ASL interpreter?

    A.

    Submit a request through the DRC’s Interpreting Request Form. Note that departments will be responsible for interpreter fees for public events

Contact Us

Phone: (765) 494-1247 
Email: drc@purdue.edu 

YONG Room 830 
155 S. Grant St. 
West Lafayette, IN 47907