Capacity Management - A systems approach to matching health resources to need


Healthcare organizations often “sub-optimize” their delivery by focusing improvement efforts on a particular component of their system without properly considering the complex set of interactions with other system components. Demand on the system is typically highly variable, uncertain, and out of the direct control of the provider. Misaligned incentives can result from ill-designed reimbursement structures for care providers, undue focus on the affordability of medications, and a system focused on treating the sick rather than maintaining health.  As healthcare has moved from a fee-for-service to capitated model, controlling costs has become one of the most important drivers in the industry.  We are  developing approaches to properly match health resources (capacity) with health need.

Current Examples