{"id":35,"date":"2021-06-10T14:38:42","date_gmt":"2021-06-10T14:38:42","guid":{"rendered":"https:\/\/www.purdue.edu\/dfa\/?page_id=35"},"modified":"2026-03-20T21:57:32","modified_gmt":"2026-03-20T21:57:32","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.purdue.edu\/dfa\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<div  class=\"purdue-home-diagonal-cta-hero has-black-background image-align-top-mobile\">\n    <div class=\"section has-padding-top-small has-padding-bottom-small\">\n        <div class=\"container\">\n            <div class=\"purdue-home-diagonal-cta-hero__content\">\n\n                <!-- breadcrumbs include -->\n                <div class=\"purdue home-diagonal-cta-hero__breadcrumbs\">\n                                    <\/div>\n                <!-- \/breadcrumbs include -->\n\n                \n\n                                                        <h1 class=\"third-level-page-heading purdue-home-diagonal-cta-hero__header\"><br>Contact Us<\/h1>\n                \n                                    <div class=\"purdue-home-diagonal-cta-hero__subtext\">\n                        \n\n<p class=\"wp-block-paragraph\">Still have questions or concerns? We understand. Check out our FAQs and review some ways you can get in contact with us.<\/p>\n\n                    <\/div>\n                \n\n\n\n\n<!-- ed -->\n<!-- <div class=\"purdue-home-link-hero__list-container\">\n    <span class=\"purdue-home-link-hero__list-desc tablet-hidden\">\n        Jump to:\n    <\/span>\n    <ul class=\"purdue-home-link-hero__list--desktop\">\n        <li>\n            <a class=\"purdue-home-button purdue-home-button--black\" href=\"#\" target=\"_self\">Careers<\/a>\n        <\/li>\n        <li>\n            <a class=\"purdue-home-button purdue-home-button--black\" href=\"#\" target=\"_self\">Take action<\/a>\n        <\/li>\n        <li>\n            <a class=\"purdue-home-button purdue-home-button--black\" href=\"#\" target=\"_self\">Transfer<\/a>\n        <\/li>\n    <\/ul>\n    <form class=\"purdue-home-select purdue-home-link-hero__list--mobile\">\n        <label for=\"8447dae6-f4a5-4633-bb0a-e171b5507d4a\" class=\"is-sr-only\">Choose a link:<\/label>\n        <select id=\"8447dae6-f4a5-4633-bb0a-e171b5507d4a\" name=\"links\">\n            <option value=\"\" data-external=\"\">Jump to:<\/option>\n            <option value=\"#\" data-external=\"\">Careers<\/option>\n            <option value=\"#\" data-external=\"\">Take action<\/option>\n            <option value=\"#\" data-external=\"\">Transfer<\/option>\n    <\/select>\n    <\/form>\n<\/div> -->\n<!-- ed -->\n\n\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"image\">\n                    <img decoding=\"async\" alt=\"gateway arch\" src=\"https:\/\/www.purdue.edu\/dfa\/wp-content\/uploads\/2022\/07\/gateway-arch-scaled-1.jpg\"\/>\n            <\/div>\n<\/div>\n\n\n<div  class=\"purdue-home-cta-strap \">\n    <div class=\"section has-gold-background\">\n        <div class=\"container\">\n            <p class=\"purdue-home-cta-strap__content\">View Terms and Conditions of Financial Aid and Frequently Asked Questions<\/p>\n            <div class=\"purdue-home-cta-strap--wrap\">\n                                                            <a class=\"purdue-home-button purdue-home-button--black\" href=\"\/dfa\/contact\/faq\/\" target=\"_self\" >FAQ<\/a>\n                  \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div  class=\"section has-gray-background \">\n    <div class=\"container\">\n                \n\n<p class=\"wp-block-paragraph\">The Division of Financial Aid is here to guide you and answer your questions wherever you are in your education journey.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to request a DFA representative at your event on or off campus, please complete our&nbsp;<a href=\"https:\/\/purdue.ca1.qualtrics.com\/jfe\/form\/SV_e5tEmDSM8tVPNiu\">Outreach Request Form<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">Note<\/span>: The Division of Financial Aid will be closed for the semester break starting Wednesday, December 24, 2025, through Friday, January 2, 2026. No in-office, phone, or online staff counseling services will be available during that time.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns page-layout-columns columns is-multiline is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top column is-full-tablet page-layout-main is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">In-Person Visit<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>West Lafayette<\/strong>:<br>Stewart Center, Room G18<br>128 Memorial Mall Drive<br>West Lafayette, IN 47907<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Monday\u2013Friday, 10:00 a.m.\u20135:00 p.m. ET<br><em>First-come, first-served basis.&nbsp;No appointment is necessary.&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Indianapolis<\/strong>:<br>Purdue One Stop<br>Innovation Hall, Room IO289<br>625 West Michigan Street<br>Indianapolis, IN 46202<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Monday\u2013Friday, 9:00 a.m.\u20135:00 p.m. ET<br><em>First-come, first-served basis.&nbsp;No appointment is necessary.<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Email&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may contact us via email at&nbsp;<a href=\"mailto:facontact@purdue.edu\" target=\"_blank\" rel=\"noreferrer noopener\">facontact@purdue.edu.<\/a>&nbsp;<br>Please include your name and PUID.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Phone&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp;<a href=\"tel:765-494-5050\">765-494-5050<\/a><br>Fax: 765-494-6707<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our call center is open Monday\u2013Friday from 8:00 a.m. to 5:00 p.m.&nbsp;ET.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"purdue-accordion-wrap  purdue-accordion-wrap--small\">\n    <div class=\"section has-gray-background has-padding-top-small has-padding-bottom-none has-no-sidepadding\">\n        <div class=\"container\">\n            <div class=\"purdue-accordion has-no-bottomborder\">\n                <h3 class=\"accordion__heading purdue-accordion__title  purdue-accordion__title--small\" id=\"title-8cde3ad8-79b6-48d2-ad55-54e61b0e92fd\">\n                    <button aria-controls=\"content-8cde3ad8-79b6-48d2-ad55-54e61b0e92fd\" aria-expanded=\"false\">Are You Looking for Purdue Global Financial Aid?<\/button>\n                <\/h3>\n                <div class=\"accordion__content purdue-accordion__content\" id=\"content-8cde3ad8-79b6-48d2-ad55-54e61b0e92fd\" hidden aria-hidden=\n                \"true\">\n                    \n\n<p class=\"custom-brown-link has-black-color has-text-color has-link-color wp-elements-ee1fab03eacfafd3a63171ba53d3892f wp-block-paragraph\">Purdue Global is committed to finding ways for you to save on tuition and graduate sooner. Contact Purdue Global for <a href=\"https:\/\/www.purdueglobal.edu\/tuition-financial-aid\/\" data-type=\"link\" data-id=\"https:\/\/www.purdueglobal.edu\/tuition-financial-aid\/\" target=\"_blank\" rel=\"noreferrer noopener\">financial information<\/a>.<\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"purdue-accordion-wrap  purdue-accordion-wrap--small\">\n    <div class=\"section has-gray-background has-padding-top-none has-padding-bottom-small has-no-sidepadding\">\n        <div class=\"container\">\n            <div class=\"purdue-accordion\">\n                <h3 class=\"accordion__heading purdue-accordion__title  purdue-accordion__title--small\" id=\"title-1dcb92e7-22ce-4b83-9a62-061a3ba4f017\">\n                    <button aria-controls=\"content-1dcb92e7-22ce-4b83-9a62-061a3ba4f017\" aria-expanded=\"false\">Do You Need an Accessibility Accommodation?<\/button>\n                <\/h3>\n                <div class=\"accordion__content purdue-accordion__content\" id=\"content-1dcb92e7-22ce-4b83-9a62-061a3ba4f017\" hidden aria-hidden=\n                \"true\">\n                    \n\n<p class=\"wp-block-paragraph\"><strong>ACCESSIBILITY STATEMENT<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Division of Financial Aid (DFA) is committed to ensuring that our services are accessible to participants with disabilities. Accommodations include, but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ASL interpreting<\/li>\n\n\n\n<li>CART (Communication Access Realtime Translation)<\/li>\n\n\n\n<li>Alternative format materials (e.g., braille, large font).<\/li>\n<\/ul>\n\n\n\n<p class=\"custom-brown-link has-black-color has-text-color has-link-color wp-elements-7c27eb2f2f8ffc0b70dea1107cde9729 wp-block-paragraph\">We will make every effort to provide reasonable accommodations in an effective and timely manner.&nbsp;If you require accommodations, please contact Stephanie Simms at (765) 494-5069 or email <a href=\"mailto:smsimms@purdue.edu\" data-type=\"mailto\" data-id=\"mailto:smsimms@purdue.edu\">smsimms@purdue.edu<\/a>.<\/p>\n\n\n\n<p class=\"custom-brown-link has-black-color has-text-color has-link-color wp-elements-33954f5aedb2eae408d62604de5569d6 wp-block-paragraph\"><strong>Persons with hearing or speech-related disabilities may contact<\/strong>&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/relayindiana.com\/\" target=\"_blank\"><strong>Relay Indiana<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-74cbcaa08a2213f7a93ef05ab228c23c wp-block-paragraph\">Relay Indiana,&nbsp;managed by InTRAC, is a free service that provides full telecommunications accessibility to people who are Deaf, hard of hearing or speech-impaired. This service allows users with special telecommunication devices to communicate with standard users through specially trained Relay Operators. InTRAC also provides free, loaned equipment to those who qualify. The following are Relay Indiana Access Phone Numbers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>711 \u2026.\u2026\u2026\u2026\u2026\u2026.\u2026\u2026\u2026\u2026\u2026 TTY\/VOICE\/VCO\/ASCII<br>800-435-8590 \u2026\u2026\u2026\u2026\u2026\u2026 Spanish<br>877-743-8231 \u2026\u2026\u2026\u2026\u2026\u2026 Speech-to-Speech<br>800-676-3777 \u2026\u2026\u2026\u2026\u2026\u2026 Customer Service<br>888-269-7477\u2026\u2026\u2026\u2026\u2026\u2026. CapTel Customer Service<br>800-743-3333 \u2026\u2026\u2026\u2026\u2026\u2026 TTY\/VOICE\/VCO\/ASCII<\/li>\n<\/ul>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":24,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/pages\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/comments?post=35"}],"version-history":[{"count":106,"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/pages\/35\/revisions"}],"predecessor-version":[{"id":6157,"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/pages\/35\/revisions\/6157"}],"wp:attachment":[{"href":"https:\/\/www.purdue.edu\/dfa\/wp-json\/wp\/v2\/media?parent=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}