Keynote and Workshop
Neeli Bendapudi, Thursday, September 5, 2019, 9:00 a.m.
President, University of Louisville
Keynote: Authentic Leadership
Neeli Bendapudi is the 18th President of the University of Louisville. She received her Ph.D. in Marketing from the University of Kansas and has taught at The Ohio State University and Texas A&M University. She most recently served as Provost and Executive Vice Chancellor at the University of Kansas, where she had previously been Dean and H.D. Price Professor of Business at the KU School of Business. Professor Bendapudi specializes in the study of consumer behavior in service contexts. Her research deals with customers' willingness and ability to maintain long-term relationships with firms and with the brands and employees that represent them. Her research has been published in top tier journals including the Journal of Academic Medicine, Harvard Business Review, and Journal of Marketing, and featured by popular media outlets including the New York Times, CNBC, CNN, MSNBC, WebMD and Fox News Network. She has experience on public and private boards and served as EVP and Chief Customer Officer of Huntington National Bank. Her vision is to ensure that the University of Louisville a great place to learn, a great place to work, and a great place to invest, because it celebrates diversity, fosters equity, and strives to achieve inclusion.
Marta Tienda, Friday, September 6, 2019, 9:00 a.m.
Maurice P. During Professor in Demographic Studies and Professor of Sociology and Public Affairs, Princeton University
Keynote: Stairs or Ladders? Navigating Academic Ranks in Uncertain Times
Marta Tienda is Maurice P. During ’22 Professor of Demographic Studies and Professor of Sociology and Public Affairs at Princeton University. She previously held appointments at the University of Chicago and the University of Wisconsin and is past president of the Population Association of America. Her research focuses on demography of U.S. racial and ethnic inequality, including equity and access to higher education. Tienda is a member of the American Academy of Arts and Sciences, the American Academy of Political and Social Sciences, and the National Academy of Education, and serves on the boards of the Sloan Foundation and TIAA.
Richard Cohen, Friday, September 6, 2019, 11:00 a.m.
Founder and Principal, Great Pond Resolutions
Workshop: Managing Conflict: Turning Conflict into Opportunity
Conflict and difficult conversations are a normal part of work life. In fact, the most productive relationships are characterized by passionate engagement, and when necessary, by vigorous disagreement. Only then can we create the best solutions to the inevitable challenges we face. But conflict can also be problematic. When handled ineffectively, it hurts any team or organization, making collaboration less likely, reducing employee engagement, and increasing turnover.
In this workshop you’ll learn key models to create a “conflict-positive” culture at work. The dynamic program will combine lecture, discussion and interactive exercises to create a useful, fun learning experience.
Richard Cohen is founder and principal of Great Pond Resolutions where he works as a facilitator, trainer, and executive coach specializing in leadership development, negotiation, conflict management, and unconscious bias. His client list includes Google, ExxonMobil, Deloitte, HSBC, L’Oreal and Fidelity as well as Harvard Pilgrim Health Care, The Clinton Foundation, and the American Library Association. Richard has served as a Senior Adjunct Professor at Tufts University, The University of Massachusetts and Cambridge College. He was recently selected by the US State Department as a Fulbright Specialist, and in 2011 he received the Association for Conflict Resolution’s Kreidler Award for “distinguished service to the field of conflict resolution.”