The University Collections Office is responsible for assisting university departments in the recovery of their past due accounts receivable.  This includes Banner student, SAP non-student, and institutional based student loan accounts.  Collections staff can assist in setting up re-payment arrangements, acting as liaison between customers and offices for disputes and appeals, and finding answers to your billing questions.  Collections staff manage referrals to outside collections, small claims action, student loan deferments and rehabilitation options, and tax intercept procedures.

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