Temporary Workaround Will Stop Some Reports from Timing Out - 08/11/10

IT Systems and Operations (ITSO) continues to seek a resolution for problems staff have experienced this week with their reports timing out. As of Wednesday morning, a new workaround for financial reports has improved the performance adequately enough to resume running the usual financial reports in the foreground. However, payroll postings and other large tables are still timing out.

According to ITSO, until the problem is fixed, a workaround would be to run reports in the background even though some background jobs are timing out as well.

Once the issue has been resolved, Business @ Purdue News will advise users via another breaking news mailing.