Desktop Support

Phone: 494-4000

Email: itap@purdue.edu


Service Requests

Phone: 494-7776

Email: acpf-requests@purdue.edu

Fax: 494-0566


Young Hall

155 South Grant Street

West Lafayette, IN 47907-2144

News From Administrative Computing Physical Facilities

March 22, 2011 - Change in Computer Desktop Support Tomorrow March 23rd

Reminder - Beginning tomorrow if you have a help / “break – fix” type of computer-related issue, please contact the ITaP Customer Service Center (CSC) at 4-4000 or via email itap@purdue.edu. Generally speaking – If it was working yesterday and not today - call the CSC at 4-4000.

Other requests (services) should be routed to Administrative Computing-Physical Facilities (ADCOM-PF) at 47776 or at acpf-requests@purdue.edu.

The ADCOM-PF web site https://www2.itap.purdue.edu/Physfac/ASP/Welcome.asp (available now) is your primary place to go to get the latest information on where and how to request various IT services. Starting tomorrow, web request forms will be available, allowing you to request services on-line.

The Purdue Administrative IT community recognizes that during this transition period, there likely will be some confusion and slower response times. We thank you in advance for your understanding, patience and cooperation as we move towards the goal of consolidating IT services. Feel free to contact us at 47776 or acpf-requests@purdue.edu if you have any concerns or questions.


HELPFUL LINKS - DEPARTMENTAL WEB SITES


HELPFUL LINKS - NEW STAFF ROLES


HELPFUL LINKS - RECENT COMMUNICATIONS