Jump to other news and events
Purdue Student Affairs Logo
Student Affairs social media Student Affairs social media Student Affairs social media Student Affairs LinkedIn Student Affairs Blogger Student Affairs Calendar Google Plus

Help and Frequently Asked Questions

Go back to the 2013 Briefing Book

Tips for best performance

  • Be sure to install Google Chrome on your Windows PC, or use Safari for Mac to ensure the best experience.
  • For best tablet experience use Safari on iPad or Chrome for Android.
  • Close all other tabs before viewing the eBook to ensure the best experience.
  • Avoid navigating the eBook too quickly. Your network connection may require extra loading time for the multimedia elements.

What should I do if the eBook stops responding?

  • If you see the loading image (below) try to refresh the browser page.
Adobe Captivate crash screen
  • If you see the message "Continue from where you stopped last time?" (below), click ok to continue.
Adobe Captivate reload screen
  • If none of the above solutions are effective, please close all browser tabs and reopen the eBook in Chrome.
  • If you are using a tablet, close all tabs, power off and power on your device, then reopen the eBook.

 

Google Chrome Need Google Chrome?

It's easy to download and install on any Purdue-supported or personal desktop or notebook.

Get Google Chrome