Summary Report: Feedback Evaluation and Action January 2010
In order to further explore and understand possible cost-saving initiatives, the Sustaining New Synergies (SNS) Task Force collected feedback from the greater Purdue community through the SNS Web site, one-on-one communication, communication with the SNS Steering Committee and communication with SNS team members.
The process for submitting and evaluating feedback is illustrated in Chart 1.
Web site – The campus community was able to provide feedback through the SNS Web site during a period of one month (Nov. 20 through Dec. 14, 2009). Four questions were posted:
1. What Changes could be made in your unit?
2. What specific cost-reduction ideas do you have to bring about sustainable savings across the university?
3. What opportunities do you see to generate new revenues or attract new sources of support across the university?
4. Do you have other ideas or suggestions?
One-on-One Communication – Beginning Dec. 14, the campus community was asked to submit feedback to members of the steering committee.
Steering Committee – Members of steering committee contributed their own suggestions.
Project Team – The SNS team also provided suggestions for evaluation.
EVALUATION AND ACTION
From Nov. 20 to Dec. 14 nearly 900 suggestions were submitted through the Web site.
Task Force Evaluation – The task force categorized all comments into major themes (See Chart 2). The team further sorted comments into three “action” categories:
• Immediate Action
• Refer to Team
• Further Review
“Immediate Action” suggestions were sent to the appropriate units for evaluation and response. Information from these evaluations will be featured on the SNS Web site.
“Refer to Team” suggestions were sent to the task force for prioritized evaluation in the next few months.
“Further Review” suggestions may not immediately show cost-savings or revenue generation, and require further analysis from the task force.
In addition, the steering committee formed a sub-committee of faculty, staff and students to analyze suggestions, identify themes and make recommendations to the task force. The sub-committee focused on the most efficient and effective ways to save existing university resources while maintaining Purdue quality, and identify suggestions with potential sources of revenue.
Conclusion and Next Steps
The task force has collected important and valuable ideas from the campus community. This information will assist the task force in determining next steps and identifying feasible solutions that can be shared with the executive sponsors and the steering committee. Also, the task force is currently working on a more streamlined process to gather and distribute feedback.
Energy Initiative – 9% of the Web suggestions focused on energy savings opportunities across campus. The task force shared these ideas with the appropriate units to develop a plan to achieve a reduction in campus energy consumption and to achieve cost-savings. The energy initiative was launched on Feb. 2, 2010.