GENERAL SSTA - Annual Report 2001-2002

Data Services
Student DSS Data Warehouse Project
A significant undertaking to map departmental codes used by Accounting Services
to program majors was completed in 2001. A total of 2803 program
majors at West Lafayette, Technology Statewide, Fort Wayne,
Calumet, and North Central, were mapped to departmental codes.
The need for mapping active program major codes system-wide
was identified by Budget and Fiscal Planning to facilitate
reporting student information with personnel and financial
data. Lists of programs active over the previous five years
were prepared and initial mapping completed by the Data Steward. Departmental
schedule deputies were asked to validate the mapping. The
registrars from the other Purdue University campuses were
asked to determine the appropriate departmental code for programs
offered at their campuses. Information Technology modified
data entry screens to accommodate the departmental codes. The
data were batched to the Program of Study file and Student
DSS was populated with this information in fall 2001.
The University's Strategic Plan and the identification of benchmark data for
comparisons with peer institutions have identified the need
for additional data fields that will be added to Student DSS
in 2002. These include national merit data and the Indiana
regional top scholar (IRTS) award data. It is anticipated
that Student DSS increasingly will be a resource for departments,
schools, and campuses in the preparation of reports that will
support the University's benchmark comparisons with peer institutions.
Direct Student E-Mail
An annual review of the guidelines for
Direct Student E-Mail was completed in May 2001 with only minor changes to the initial
document; however, the document was formatted and organized
on the Web for greater ease of use. The Guidelines may be
found at the following site:
http://www.purdue.edu/VPSS/DSE/dsehm.htm (no longer available)
An electronic form to submit an on-line request for direct student e-mail
was completed with assistance from staff at Engineering Computing
Network (ECN). The form requires a career account login and
password by the staff member that enables staff in the Office
of the Registrar to verify the source of the request. The
form provides an easy, immediate opportunity for staff to
make Direct Student E-Mail requests.
During the past year it was found that the staff responsible for
receiving and managing a distributed list for his/her advising
area varied in their technical skills. As a result, a set
of instructions for downloading the file, manipulating the
information, and using the e-mail address in a mail package. Collaborating
with staff in Staff Computer Training (SCT), these instructions
were placed on the SCT web site along with their FTP instructions. Links pointing
to these instructions were inserted in the Distributed Lists instructions found on
the Student Services Computing page. Currently, 16 advising offices receive electronic
files of students registered in their schools or majors on a bi-weekly basis
Purdue Unique Identifier Project (PUID)
Efforts continued for coordinating staff in central student services
offices for managing PUID
assignment. Although staff members were identified in the
Office of Admissions, Graduate School, Office of the Registrar,
and International Students and Scholars, training for resolving
records held "in suspense" was needed. This fall two training
sessions were conducted and documented business rules were
drafted to assist staff charged with managing the Suspense list.
Recognizing that the PUID is a valuable public identifier that has potential
for numerous applications, drafts of a Service Level Agreement
(SLA) and the remaining business and technical needs for PUID
were written. Both the SLA and the list of unfinished business
and technical items were shared with IT staff and the PUID
project manager, underscoring the need to take the PUID project
forward to completion.
In the fall, the PUID was placed on the Purdue Electronic Directory,
which led to several questions about the PUID and its intended
use. A list of Frequently Asked Questions (FAQ) was created
and placed on the Student Services Computing web site at
http://www.purdue.edu/ssta/ns.htm.
SAS Share Project
The SAS Share project,
sponsored by the Data Stewards, was proposed as a temporary
means of access to operational data until operational data
stores are be built. Although the Student data warehouse (DSS)
contains a significant amount of data, it is not an operational
data store. In addition, needs were identified for data not
currently available in Student DSS. These include up-to-date
course schedule information, previous college data, and undergraduate
application data.
Currently four SAS/Share datasets of student data were built. These
include the program of study (POS), the student schedule file
(RESS), the student information file (SI), and the degree
file (DEGREERP). The advantage of the datasets is that each
dataset is re-created each evening following batch processing. Because
the SAS/Share project was intended to be a temporary solution,
resource required to develop star-join models was not provided. University
personnel with access to the datasets are expected to build
their own joins. This ability requires knowledge of the data
as well as knowledge of a query tool, such as Brio, Access,
Excel, or SAS.
During the past year, efforts were completed to prepare metadata
for every field within each of the SAS/Share datasets. Because
the data were being "shared" outside the Office of the Registrar,
detailed metadata was needed to support new users. Unlike
Student DSS, no data translations are available in the datasets.
Individual users will be heavily dependent on the metadata
to determine the codes needed to prepare queries. In September,
a demonstration of SAS/Share was given to 24 staff from 13
departments or offices at West Lafayette. Interest in the
datasets was high and several requests for access were received
following the demonstration.
Currently, 23 people have been issued SAS/Share accounts for access to
data that heretofore had been accessible only by the Office
of the Registrar technical staff. The rollout was planned
only for current RJE users or Student DSS users who have data
knowledge as well as the Brio query tool.
In preparation for formal training, 10 standard queries were developed in
response to commonly asked questions involving the data. Training for new
users was completed in May 2002.
PageCenter
During 2001 a plan was developed to move 500 reports from the PUBALL
application in PageCenter
to applications created around logical groupings. Initially, public reports formerly stored
on Administrative Report Access (ARA) were set up in a public application, called PUBALL,
for any staff member with Top Secret access. However, the application soon became so large
that the ability for the campus community to locate reports became unwieldy. The vision was
to create four new applications that would group common reports for admission, scheduling,
enrollment, and academic performance, while keeping some reports in PUBALL. The project had
approval from the Data Stewards, Student Services offices, and Information Technology by the
middle of the fall semester. The migration of reports began in the spring of 2002 as a
collaborative effort between the Data Steward and Information Technology. At year's end,
all reports pertaining to academic performance have been migrated. Work is in progress to
migrate admissions reports. The effort is resource-intensive since each report and its
history must be moved individually. Currently, two FTE are dedicated 8 hours each week
to work on the project.
Phases I and II of the PageCenter project were completed in previous years. These phases
included replacing microfiche reports and ARA as the application for accessing public,
summary reports. Phase III of the PageCenter project centers on reducing or eliminating
the printing of reports generated from nightly processing. In 2001, a collaborative effort
between the Office of the Registrar, Information Technology, and Student Services was
initiated to identify mainframe reports that would be candidates for PageCenter. At year's
end, more than a dozen reports were made placed on PageCenter with a discontinuance of printing.
Additional printed outputs were identified as candidates but will require program modifications
(form 100) to create files that will group data together for routing to PageCenter. Many of these
reports are large, resulting in hundreds of printed pages. Staging the outputs in files will enable
indexing them to allow users the ability to quickly find only those pages in which they need.
A shared effort between Business Services, Student Services, and Information
Technology to develop a formal training class on the PageCenter
application was initiated in 2001. Feedback received on the
PageCenter application pointed to the need to offer formal
training in a traditional classroom environment. A training
mailbox with reports, training accounts, and a training manual
were developed by this group. A class was piloted in May 2002
and monthly classes are scheduled through December 2002.
Student Information Data Integration
With the integration of employee data in SIS, issues arose pertinent
to ownership of name, name changes, SID number and date of
birth data. Similar to Student business processes, Personnel
Services has formal procedures for changing any demographic
information. Integrating data from multiple sources has resulted
in errors that must be resolved by staff in central offices,
similar to PUID suspense management. Staff must determine
whether the duplicate records should be merged because the
people are the same or not. Lead by the Data Steward, a group
of Student Services staff was identified to manage duplicate
record resolution. The group met to establish the business
rules for resolving the duplicate records and documentation,
originally developed by Admissions, was broadened. A majordomo
list was created as a means of providing a communication path
between the staff across offices involved in resolving the
record collisions that cut across offices.
Currently, data integration continues to cause errors in transactions
due to differences in how name and SID are recorded in the
different systems.
Access Control for Student Information Systems
The purpose of this project is to define the procedures for requesting
and granting access to data in the Student Information System
(SIS). A project charter was written and approved by the Trax
Stewards in late fall 2001. Representatives from the Student
Services areas were identified and a committee chaired by
the Data Steward began to meet in early February 2002.
To date, procedures for requesting access to SIS are in place. The
procedures and the access form can be found at the following
web location (link no longer available).
Work is in progress on a review of draft procedures and a form for
requesting and granting access to query the developing ODS.
Procedures for disabling and terminating accounts after 60 or 90 consecutive
days of inactivity were established along with a process for
re-activating accounts. These procedures are found at
(link no longer available) under "Re-activating
an SIS account."
Currently, over 400 active production accounts in SIS have been requested
and approved. Many of the requests enable University staff
to record information about prospective students, provide
academic advisors to view information seen by their students
through SSINFO, manage space for meetings, classrooms or other
events, and manage the University's course master information.
There are over 60 active accounts issued for running queries in
the production Student Information Query (SIQ) system. While
many are using the current data models, other models are being
built and more are being planned as additional functionality
is added to the SIS system.
Meetings Attended
Indiana Association of Collegiate Registrars and Admissions Officers
2000 Annual Meeting, Toledo, Ohio.
Data Stewards
Each month the
data stewards from each business area (student, human resources, financial,
space, housing, access card, development) meet to exchange information
about their respective area of responsibility. In addition there
is an opportunity to be apprised of new initiatives from the
Department of Management Information and to reflect on those
initiatives.
A major project undertaken by the Data Stewards as part of the
Management Information Security Project was the development
of a process for classifying the data and information at the
University. The computing managers approved the Stewards' recommendation
for how to classify data in each business. The data stewards
were then assigned the task of classifying the data in each
of their respective business areas. The goal was to complete
this task by the end of June 2000. The final draft was completed
in April 2001. Implementation of the classification system rules
previously agreed upon has provided new insights on how to classify
data and information. Adjustments need to be made to make
the classification system manageable. The classification
system will not be useful unless it is easy to use and easy
to understand. Otherwise it will just be more web space fodder.
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