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SMARTcomputing Advantage
With SMARTcomputing Without SMARTcomputing
Desktop Management Servers

2 servers centrally manage Windows and Apple computers for campus

1-2 servers per unit OR reversion to sneaker net. Additional hardware staff cost

Server System Administrators

1+ Windows and Apple sys administrators for central functionality/technology. Departmental support focused on department-specific needs.

1-2 systems administrators per department or unit. Additional staffing required.


Central campus view of desktop/laptops

No centralized reporting

Collaborative Expertise with Management Tool

Access to a pool of technical resources with SCCM expertise.

Silos of knowledge.

Promotion of a More Secure Computing Environment

Common policies/schedule and distribution of patches and critical updates available

Policies/schedule varies by department and must be maintained by the department

Compliance Reporting

Monthly report showing compliance with patch schedule

No compliance report

Central Software Packaging and Patching

Central responsibility for the most commonly used applications on campus computers. Central storage allows for easy access for deployment

Duplication of effort as each department creates own software packages. ;Requires additional storage, servers, people, and power.

Sharing of Packages Among SMARTcomputing Participants

Coordinated responsibility for sharing software packages, in a central repository, among distributed support areas.

Duplication of effort as each department creates own software packages. Requires additional storage, servers, people, and power.

Common, Operating System Deployment (Imaging)

SMARTcomputing provides and maintains operating system configuration available to all participants.

Each department maintains their own operating system deployment (image).

Common HW/Common Configuration

SMARTcomputing participants determine the Strategic Sourcing hardware configuration that meets 80% of campus needs.

Purchasing determines hardware configuration.


WOL and power management coordinated through one central server

Multiple servers. Greater load for network

Central Tool and Packaging Training

No additional departmental cost to tool and packaging training.

Pay for staff to attend training for management tool and packaging.


Collaboration leads to "common good" thinking and standardization- packaging procedures. Ease of knowledge/staff transfer. Less customization

Knowledge silos. Less standardization

Technology Vendor Relationship

Managed relationship with single point of contact leads to better and quicker problem resolution & warranty support for the campus

No single point of contact or centralized communication

Standardized User Experiences

Common user look and feel across SMARTcomputing participating departments

Increased user learning curve between departments.