Information Classification for Centralized Accounts Receivable

Information Owner: Assoc. Comptroller-University Collections

Office Responsible for System: University Collections Office

Data Steward: Kay Parker

Date: September 2003

Accounts Receivable Related Information:

The University Collections Office is responsible for the administration of the Centralized Accounts Receivable System (CARS). The approved billing systems are: Bursar Student Fee System, Student Housing System and CARS. Departmental receivables other than tuition and housing should be billed using CARS. CARS provides billing of both student and non-student receivables.

The Collections area of Accounts Receivable is responsible for collecting delinquent University receivables utilizing due diligence procedures, litigation and collection agency referral.

Information NameDescriptionClassifications
Customer Account Information Customer ID, Name and address and other information about the customer.     X
SSN, FERPA & HIPAA regulations
Student Budget Plan Information Customer ID, Name and contracted amount of monthly payments.     X
SSN & FERPA regulations
Billing Information Charges for a customer includes account number, object, date of service, etc.     X
SSN, FERPA & HIPAA regulations
Payments Payment received from a customer includes Customer ID, amount, check number, etc.     X
SSN, FERPA & HIPAA regulations
Transactions List of all activity related to individual customers.     X
SSN, FERPA & HIPAA regulations
Collection Activity Delinquency and follow-up notes, collection agency and litigation information and anecdotal comments.     X
SSN, FERPA & HIPAA regulations
Summary Totals Yearly, monthly and daily; balances, charges, payments and other information totaled in categories by type of customer.  

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