Information Owner: Assoc. Comptroller-University Collections
Office Responsible for System: University Collections Office
Data Steward: Kay Parker
Date: September 2003
The University Collections Office is responsible for the administration of the Centralized Accounts Receivable System (CARS). The approved billing systems are: Bursar Student Fee System, Student Housing System and CARS. Departmental receivables other than tuition and housing should be billed using CARS. CARS provides billing of both student and non-student receivables.
The Collections area of Accounts Receivable is responsible for collecting delinquent University receivables utilizing due diligence procedures, litigation and collection agency referral.
| Information Name | Description | Classifications | ||
|---|---|---|---|---|
| Public | Sensitive | Restricted | ||
| Customer Account Information | Customer ID, Name and address and other information about the customer. | X SSN, FERPA & HIPAA regulations |
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| Student Budget Plan Information | Customer ID, Name and contracted amount of monthly payments. | X SSN & FERPA regulations |
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| Billing Information | Charges for a customer includes account number, object, date of service, etc. | X SSN, FERPA & HIPAA regulations |
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| Payments | Payment received from a customer includes Customer ID, amount, check number, etc. | X SSN, FERPA & HIPAA regulations |
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| Transactions | List of all activity related to individual customers. | X SSN, FERPA & HIPAA regulations |
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| Collection Activity | Delinquency and follow-up notes, collection agency and litigation information and anecdotal comments. | X SSN, FERPA & HIPAA regulations |
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| Summary Totals | Yearly, monthly and daily; balances, charges, payments and other information totaled in categories by type of customer. |
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