Purdue Career Account
  1. How do I obtain my Purdue Career Account information?
  2. How do I get my e-mail account information?
  3. I can't log on to an ITaP lab PC or Mac. What should I do?
  4. How do I change the password on my computing accounts?
  5. How long will my accounts stay active after I graduate or leave the University?
  6. I can no longer log on to my Sun/Mentor account. What is the problem?
  7. Will my accounts remain active over the summer?
  8. When I leave the University, can I forward my @purdue.edu e-mail to another address?
  9. I forgot my password. What can I do?
  10. How do I change my Purdue Career Account login?
  11. I think someone has broken into my account. (My files are missing or changed or there are files there that I did not create.) What should I do?
  12. How can I have my research account removed?
  13. Where can I get help with my Purdue Career Account questions?
  14. How can I obtain a Research Computing Account?
  15. How can I obtain an account for my student organization?
How do I obtain my Purdue Career Account information?
See Obtaining Your Account.

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How do I get my e-mail account information?

Go to www.purdue.edu/securePurdue and click on the Change Your Password link. Select Change Mailbox after you log in.

For more information about Purdue’s email services, see E-mail.

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I can't log on to an ITaP lab PC or Mac. What should I do?
If you are not yet, or are no longer a current faculty, staff, or student at the West Lafayette campus, you are not eligible to use this service. You can check to see which services you are eligible to use from the Account List page.

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How do I change the password on my computing accounts?
See Password.

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How long will my accounts stay active after I graduate or leave the University?

See Expiration.

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I can no longer log on to my Sun/Mentor account. What is the problem?
Sun/Mentor accounts are created for specific classes, and are deleted as soon as the class ends.

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Will my accounts remain active over the summer?
Yes. Accounts for both continuing students and May graduates remain active over the summer. Accounts for spring and summer graduates are deleted during October break, while accounts for December graduates are deleted over Spring break.

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When I leave the University, can I forward my @purdue.edu e-mail to another address?
You can forward your @purdue.edu e-mail using the Change Mailbox application.

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I forgot my password. What can I do?

If you’ve forgotten your password, use the password challenge questions you set up in the account Career Account activation step. See the following for additional information: http://help.itap.purdue.edu/viewarticle.php?articleid=2267

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How do I change my Purdue Career Account login?

If you just want to change your email address, you don’t need to change your Career Account login. See the following for information on setting an alternate email address: http://help.itap.purdue.edu/viewarticle.php?articleid=557

 

If there is a business need to change your Career Account login, please fill out a Form 10 at the ITaP Customer Service Center in STEW 068. Be sure and bring your Purdue ID with you. A Career Account login will only be changed only if your name has been legally changed such as a marriage or divorce, if your login is not currently related to your name, or if your login is deemed offensive.

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I think someone has broken into my account. (My files are missing or changed or there are files there that I did not create.) What should I do?

Follow the instructions available on the Security Incident web page.

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How can I have my research account removed?
If you are a faculty member, graduate student, or staff member who would like to remove your research account, please fill out a Form 10 in the ITaP Customer Service Center in STEW 068.

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Where can I get help with my Purdue Career Account questions?
For account questions, visit the ITaP Customer Service Center in STEW 068.

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How can I obtain a Research Computing Account?
ITaP offers a variety of research computing access. See visit the Rosen Center for Advanced Computing (RCAC) for more information.

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How can I obtain an account for my student organization?
Student organizations recognized by Purdue University can obtain an account for web page distribution. The president or faculty advisor may use the Student Organization Computing Account application to request an account for the student organization account. Once the account is created, an email notification will be sent to the faculty advisor and the club president that includes additional information.

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