30 - 60 Day Reminder Notices
If approximately 30 days have passed since the date of service and we have not received any payment or denial for charges submitted to insurance, the student is notified by email that the patient and/or parent should contact the insurance company to determine the status of the claim. When 60 days have passed with no response from insurance, the charges are then transferred to the patient’s responsibility. Bills, with stated due dates, are sent by the Bursar’s Office or Accounts Receivable according to their billing schedules.
If a student has Anthem/Blue Cross/Blue Shield insurance coverage, the patient is immediately billed after the claim has been filed to insurance. In the vast majority of cases, BC/BS has chosen not to remit payments to the University. They will send any payment directly to the policyholder.
If an insurance payment is received after the patient has made payment, a refund to the patient will be made. Please allow 4-6 weeks for processing.