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Demonstrates exceptional customer service, an on-going commitment to customers, innovation or creativity in customer service, and continuous improvement in customer relations.
Contributes by working beyond the boundaries of the scope of their every day positions proactively. Demonstrates commitment to the achievement of departmental and university goals through dependability, accountability and dedication to continuous improvement, and exhibits a desire to be helpful and courteous toward others.
Makes exceptional efforts toward enhancing the departments/divisions/University's operational effectiveness through creativity, innovation and continuous improvement. This individual shows creativity and adaptability to new or changing situations or requirements by responding with practical new approaches and goes beyond routine responsibility to ensure the delivery of excellent service.
Works effectively to create a team environment that promotes communication, trust, cooperation and a respect for differences in working toward building collaborative relationships across different workgroups and departments. Places team goals above personal goals while working toward the achievement of departmental and University initiatives.
Demonstrates high morale, enthusiasm, congeniality and supportive attitude in contributing toward the accomplishment of stated initiatives and enhancing the image of Physical Facilities and the University overall. Employees in this category respond creatively to challenges, maintain the highest standards in their work, establish productive working relationships, and promote a respectful and supportive workplace.
Serves as a role model in fostering communication, cooperation and teamwork among co-workers. Exhibits a willingness to share knowledge, an ability to identify obstacles to achievement and implement solutions, while creating an atmosphere that encourages positive attitudes, open communications and innovative thinking. Inspires commitment and excellence in others by maintaining high personal standards of conduct.