One Purdue

Training FAQs

  1. Can new employees be enrolled in OnePurdue training courses?
  2. Can student employees who will work with the OnePurdue system attend training?
  3. What is the plan to handle ongoing training for new staff or those who have changed positions?
  4. Is there a Web link for OnePurdue training registration?
  5. How will people be enrolled in OnePurdue training?
  6. Who should I contact for help with OnePurdue training questions?
  7. Who should I contact if I have technical issues with the online courses?
  8. How were OnePurdue training course assignments determined?
  9. Who should I contact to add or change a OnePurdue training coordinator assignment?
  10. Where can I find the OnePurdue Course Catalog?
  11. If I register someone for a class but want to cancel that registration later, what should I do?
  12. If someone is a departmental staff member and not part of a central or departmental business office, should he or she be enrolled now?
  13. Who will need to take the SAP GUI navigation course? It's listed as a prerequisite for many other courses, but I've heard that most people will use a portal to access OnePurdue. Should portal users be enrolled only in the other overview courses and not in NAV 050?
  14. Is another navigation course being developed for the portal?
  15. I’ve heard that new courses for all topics are being developed for portal users since they will use different navigation and screens. Is this true?
  16. How long will I have to complete the online training courses? Will I be expected to finish them within a particular amount of time?
  17. What if I have a question about role assignments?
  18. Should we register people for all the overview courses now?
  19. How can I find out more about the specific courses?
  20. What is considered a “passing” score for a course's final skills assessment?
  21. Why don't all the courses in which I'm registered show up when I log on to Blackboard Vista?
  22. Do I need RPT 100 to understand my other courses?
  23. I’m enrolled in the SRM courses; when will they be available?
  24. When will I get access to the OnePurdue system?
  25. Why do I need to take courses in a particular order?
  26. When should I have my online courses finished?
  27. How do I know if my computer is ready for the online courses?
  28. Should the pop-up blocker on my computer be on or off?
  29. What if a learning module won’t open?
  30. How will I know which online courses are available to complete?
  31. Where can I find technical help with online courses?
  32. Why are we required to take skill assessments?
  33. How many times can I take a skills assessment?
  34. Who will see my skills assessment scores?
  35. How do I view my skills assessment scores?
  36. How can trainees request special accommodations?
  37. How will trainees be notified of changes to courses for which they’re scheduled?
  38. Will classroom training be near the buildings where trainees work?
  39. Are the requirements for completing online HR overview courses different from others?
  40. How will OnePurdue training registration work after go-live? Will training coordinators still need to schedule new employees for training? If so, at what point will this training no longer be scheduled through training coordinators and be more representative of our current supervisor-driven training scheduling (if that will be the case)?

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Answers

  1. Can new employees be enrolled in OnePurdue training courses?

    Yes. The OnePurdue training registration system includes a daily update of new and changed staff from live Human Resources data, so as soon as a new employee’s career account is set up, they will show up in the registration system and can then be enrolled in classes.

    The OnePurdue training team is producing registration worksheets for each person, listing their assigned roles and suggested courses. There won't be a worksheet for a new employee, so the person enrolling him or her for classes will need to use the worksheet from their predecessor (or someone in a similar position) as a guide. This will also be true for people who have just changed jobs.

    The worksheets are being provided to OnePurdue training coordinators at all campuses; please contact the person who represents your department for more information. The full list of coordinators can be found on the OnePurdue training pages for Finance/HR or Enrollment and Student Affairs.

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  2. Can student employees who will work with the OnePurdue system attend training?

    Yes. All University staff members, including student employees, are included in the nightly Human Resources data feed, so you will be able to enroll them as well.

    Due to the large volume of people to be trained, however, training seats will be limited. OnePurdue’s training team recommends that each department prioritize its staff during registration to make sure that employees who will need to learn the system first are scheduled first. After individual software releases go live during OnePurdue’s implementation, self-study material from online resources may prove to be a better alternative for occasional users.

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  3. What is the plan to handle ongoing training for new staff or those who have changed positions?

    The OnePurdue training team plans to record the classes in Adobe Connect and make them available online to handle occasional users and ongoing new staff training needs.

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  4. Is there a Web link for OnePurdue training registration?

    Yes. You can access it through the OnePurdue training page for training coordinators.

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  5. How will people be enrolled in OnePurdue training?

    Early in summer 2006, organizational areas on all campuses designated about 200 training coordinators. These individuals are serving as the central points of contact for OnePurdue training registration and can provide additional information for supervisors and staff in their departments. For more information, choose one of the areas below:

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  6. Who should I contact for help with OnePurdue training questions?

    Supervisors and employees should contact their area’s OnePurdue training coordinator. For more information, choose one of the areas below:

    Training coordinators should send an e-mail to oneptrain@purdue.edu or call (765) 49-46000.

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  7. Who should I contact if I have technical issues with the online courses?
    Please follow your normal IT support request process.

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  8. How were OnePurdue training course assignments determined?

    The OnePurdue training team matched a combination of OnePurdue roles and department numbers to course content in order to identify the participants for each course. Please refer the “Course Selection Matrix” found on the OnePurdue training page for your area:

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  9. Who should I contact to add or change a OnePurdue training coordinator assignment?

    Only existing training coordinators may request changes. They should send an e-mail to oneptrain@purdue.edu or call (765) 49-46000.

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  10. Where can I find the OnePurdue Course Catalog?

    The current working version is published on OnePurdue’s training page. choose one of the areas below:

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  11. If I register someone for a class but want to cancel that registration later, what should I do?

    We will do this for you; call (765) 49-46000 or send an e-mail to oneptrain@purdue.edu if you find this is necessary. (Please allow 24 hours for us to make these changes, as request volumes can be heavy.) No confirmation e-mail will be sent when someone is un-enrolled, although you’ll be able to verify someone’s current course enrollments (and enrollment history) in the online registration system. The weekly course enrollment reports will list only current courses, however, so if a course has been cancelled, it won't appear on an employee's list of courses.

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  12. If someone is a departmental staff member and not part of a central or departmental business office, should he or she be enrolled now?

    Enrollment in the overview courses is now open to all employees who have been assigned roles for OnePurdue Release 1 financial and human resource functions. Everyone may begin the courses as they become available.

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  13. Who will need to take the SAP GUI navigation course? It's listed as a prerequisite for many other courses, but I've heard that most people will use a portal to access OnePurdue. Should portal users be enrolled only in the other overview courses and not in NAV 050?

    Yes. Who will and will not be using the SAP GUI (SAP Graphical User Interface) is not always a clear-cut decision, since this cannot be determined by roles or business transactions alone. Moreover, OnePurdue is still refining the portal itself. (One of the University’s goals is to reduce the number of people using the SAP GUI on their computers so that the need for desktop support can also be decreased.) Basically, staff members needing to use the SAP GUI will be those working with OnePurdue applications most or all of their workdays. Most people will not be using it that much.

    Those who will only be using the Supplier Relationship Management (SRM) module (for purchasing functions) will definitely not need the NAV 050 course; nor will those who will only use the new Plant Maintenance and Inventory Management/Warehouse Management software.

    Purdue staff could also take the other overview courses first and wait until enrollment has been opened for the instructor-led courses — when the division of SAP GUI users may be more defined — to enroll in and complete NAV 050 if needed.

    By the way, to ensure that people will only need to sign in once in order to access OnePurdue, everyone will do so through the portal. Once logged on, SAP GUI users will then start up the GUI from within the portal window.

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  14. Is another navigation course being developed for the portal?

    No. The OnePurdue training team, however, will create quick-reference cards (QRCs) for all users, and they’ll be made available online and as part of instructor-led course packets. We will also include a learning module to cover portal navigation in all portal-reliant courses. (Again, these will be both online and in instructor-led classes.) This module will include a guide on how to log on to the portal. None of this material will be available — or necessary — during the preliminary part of training since the initial topical courses will be overviews of terminology and concepts instead of having a “how to” focus.

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  15. I’ve heard that new courses for all topics are being developed for portal users since they will use different navigation and screens. Is this true?

    No, this is incorrect. There will be some differences between the way the SAP GUI and portal look (for example, the frame around the transaction screen and some icons will be different), but we will cover this during training and provide quick-reference cards for your convenience. We are not, however, designing completely different courses for portal and SAP GUI users.

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  16. How long will I have to complete the online training courses? Will I be expected to finish them within a particular amount of time?

    The first overview courses will be prerequisites to the later hands-on classes, so people will need to finish them prior to attending the more detailed instructor-led and online classes. Of course, everyone will need to complete all their training prior to receiving access to the new OnePurdue systems.

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  17. What if I have a question about role assignments?

    The OnePurdue Financial Management and Human Resources Advisory Committees worked with the project team to assign current University positions to new OnePurdue/SAP roles. Advisory committee members closely coordinated this effort with Purdue leaders and managers in the affected areas. These were an initial role assignments, based on what is known about the OnePurdue systems today. It was made to enable fundamental business functions and system security needs. Any changes in role assignments must be coordinated through the appropriate advisory committee — either finance or human resources — and communicated to the OnePurdue training team.

    Anyone who needs help with role assignments should inform their supervisor, who can take the question to the appropriate human resource or finance support channels, often your departmental business office. If you are unsure where to take your question, contact your area's OnePurdue training coordinator, who will help direct you to the HR or financial support. (Lists of training coordinators can be found on the OnePurdue training page). Providing the following information will be helpful: your department, position title, name of the person assigned to the training or role in question, supervisor's name, and the training or role to be addressed.

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  18. Should we register people for all the overview courses now?

    Yes.

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  19. How can I find out more about the specific courses?

    The most up-to-date information about OnePurdue training courses — including what is currently available — will always be on the OnePurdue training page. This page is updated often, so check back daily for new information.

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  20. What is considered a “passing” score for the courses' final skills assessments?

    80% or higher.

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  21. Why don't all the courses in which I'm registered show up when I log on to Blackboard Vista?

    Training courses are made available as they’re approved by the appropriate OnePurdue functional team. In some cases, OnePurdue system functionality and business processes are still being developed, so the content of associated courses will still be under construction as well. This is necessary in order to provide the most accurate, up-to-date information for OnePurdue learners and, ultimately, users. A list of classes currently available can be found on the OnePurdue training page; it is updated regularly as new courses are ready.

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  22. Do I need RPT 100 to understand my other courses?

    No. RPT 100 is a corequisite that is taken along with each participant’s first instructor-led class. If reports are covered in your courses, the instructors will walk you through navigating them.

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  23. I’m enrolled in the SRM courses; when will they be available?

    The Supplier Relationship Management (SRM) series of courses will be available in the first half of January 2007. Although you may already have touched on some SRM basics in previous courses, the instructors in the SRM-specific classes will cover that introductory material again for those not yet exposed to it.

    (SRM is the Web-based SAP module that will replace Ariba, Purdue's current e-procurement system. SRM includes contracting, bidding, and requisitioning components.)

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  24. When will I get access to the OnePurdue system?

    All assigned courses must be passed before access is granted.

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  25. Why do I need to take courses in a particular order?

    You will not have the necessary knowledge to pass a course if you have not taken the one(s) that precede it, so we have arranged them so you build on skills you will have learned in earlier classes. Each set of functional courses are numbered in sequence: Overview-level courses are labeled 100, while most detailed ones are 200, 210, 230, 300, etc. Within the set of FISRM (Financial Supplier Relationship Management) courses, for example, you would take FISRMAP100 first, then FISRM200, FISRM210, FISRM220 and so on through the entire sequence.

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  26. When should I have my online courses finished?

    Some departments have established their own completion dates independent of the OnePurdue’s training schedule. Consult with your supervisor to see if this is true in your area. Online courses need to be completed prior to taking the series’ instructor-led classes.

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  27. How do I know if my computer is ready for the online courses?

    Most Purdue workstations, including all ITaP lab computers, have been prepared to access online courses. Click here to view a document with OnePurdue’s basic system requirements (PDF). If you still have questions, please contact your desktop support technician.

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  28. Should the pop-up blocker on my computer be on or off?

    Blackboard Vista uses pop-up windows, so if you have the option to adjust this on your workstation, set it to allow pop-ups while you’re taking online training courses. If you get an error message or you are not authorized to change pop-up options, contact your desktop support technician.

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  29. What if a learning module won’t open?

    Make sure your computer is set to allow pop-up windows, which Blackboard Vista uses. If it is set that way and the module still won’t open — or if you don’t have the option to change pop-up settings yourself — contact your desktop support technician.

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  30. How will I know which online courses are available to complete?

    Not all of your enrolled courses will be listed in Blackboard Vista because not all are yet available. Please check the OnePurdue training page regularly or see your training coordinator to find out which courses have recently been added. You will only see ones that are currently available.

    Courses will become available as they are finalized. You will not receive any notification as new courses are offered.

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  31. Where can I find technical help with online courses? Back to questions

  32. Why are we required to take skill assessments?

    Skill assessments help you develop confidence in your proficiency with the new systems. They are also necessary to determine your readiness to use them. Access to OnePurdue’s systems will be given only after successful completion of all courses.

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  33. How many times can I take a skills assessment?

    You can take an assessment as many times as needed. Only the highest score will be used to determine whether you have completed a course.

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  34. Who will see my skills assessment scores?

    The OnePurdue training team will report back to departmental training coordinators once all your courses have been successfully completed. No actual scores will be reported, however, and the number of times you took a course will not be revealed.

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  35. How do I view my skills assessment?

    To learn how to view your skills assessment results, go to our page of training tips and click on “Viewing your skills assessment grades.” This is one of several helpful links on this page.

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  36. How can trainees request special accommodations?

    Once registered for classes, their confirmation e-mails will contain instructions on how to request special accommodations.

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  37. How will trainees be notified of changes to courses for which they’re scheduled?

    Updates to courses will be sent to trainees via e-mail.

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  38. Will classroom training be near the buildings where trainees work?

    Directions to outlying locations (the ROSS and VisTech buildings in Purdue Research Park) are available on the OnePurdue contacts page. The training schedule — the courses being offered, and when — will be posted on the training page, although we don't plan to list where the actual classes will be held.

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  39. Are the requirements for completing online HR overview courses different from others?

    The OnePurdue human resources (HR) team has determined that skill assessments will not be required for its overview courses. We will, however, want to check them off everyone's lists because we'll use that information in our Course Completion Report. This will help us confirm that people have completed their courses prior to go-live.

    Instead of skills assessments for HR overview courses, we will use the results of the “Check Your Knowledge” questions that appear throughout the courses so we can credit participants for completing them. If learners have answered any questions in an online course (confirming that they have at least visited it), we will assign credit for that course.

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  40. How will OnePurdue training registration work after go-live? Will training coordinators still need to schedule new employees for training? If so, at what point will this training no longer be scheduled through training coordinators and be more representative of our current supervisor-driven training scheduling (if that will be the case)?

    We will continue to need assistance from these coordinators through training for OnePurdue Releases 1 and 2, which will run through mid-June 2007. The volume of questions and issues will remain high through this second wave of training, and there will be new courses and news that we'll need the coordinators to help communicate.

    In the long term, we will need to plan funding and support for ongoing OnePurdue training with the business function areas. On a practical level, we'll need to do some planning and technical work to ensure that information for supervisors is kept current in the training registration system. We'll also want to update this system to include lessons we’ve learned during the first wave of training and get that information to supervisors. This will be among our top training priorities during the last half of 2007.

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