One Purdue

Employee Self-Service FAQs

  1. What is Employee Self-Service?
  2. What will I be able to do with Employee Self-Service?
  3. Will I need training to use Employee Self-Service?
  4. Why use Employee Self-Service?
  5. Who can use Employee Self-Service?
  6. I have a Mac. Can I use Employee Self-Service?
  7. How do I access OnePurdue Employee Self-Service?
  8. When can I access Employee Self-Service?
  9. How do I log off Employee Self-Service?
  10. What is the benefit of viewing my salary statement online?
  11. Where can I find help with Employee Self-Service?
  12. If I make changes to my personal data in Employee Self-Service, how soon will they become effective?
  13. Is the information in Employee Self-Service secure?
  14. Where is this information stored?
  15. What are the operating system and browser requirements for the OnePurdue Portal and Employee Self-Service?
  16. My password keeps coming up automatically when I navigate to Employee Self-Service. How do I keep that from happening?
  17. How do I enlarge the font on my browser?
  18. What is a Person ID, and how can I find out what mine is?
  19. Do I need to know my Person ID number?
  20. Why do I need a career account user ID and password?
  21. How do I reset my career account password?
  22. How do I set up my career account challenge questions?
  23. How do I reset my career account password using challenge questions?
  24. How do I find my bank routing number and checking account number?
  25. Can I change my name in Employee Self-Service?
  26. What appears under the “taxable benefits” heading on the salary statement?
  27. When I add an “other bank,” what will happen if the amount in the "default value" line is larger than my net pay?
  28. I am an exempt (monthly paid) employee. How will my available vacation days be displayed on the salary statement in Employee Self-Service?
  29. When would the “compensated” column be populated on my salary statement?
  30. How will time be entered into the OnePurdue HR/Payroll system?
  31. My graduation date in Employee Self-Service is incorrect. Why?
  32. The major and major/minor fields were not populated in Employee Self-Service. Why?

Top of page

Answers

  1. What is Employee Self-Service?

    Employee Self-Service (ESS) is a convenient, secure, and user-friendly resource that will not only enable University faculty, staff, and students to see their individual records, but also provide tools to give them more control of their personal information.

    Back to questions


  2. What will I be able to do with Employee Self-Service?

    ESS allows employees to create, edit, or view their own data. You can do the following in ESS:

    • Update personal data (name, date of birth, etc.)
    • Update self-identification information (ethnicity, race, and military, veteran, and disability status)
    • Update home address and phone number
    • Update bank information
    • Update education information
    • Display and suppress directory information
    • View salary statements
    • Search for Purdue employees by name and view basic information
    Back to questions

  3. Will I need training to use Employee Self-Service?

    No. ESS is an easy-to-use, Web-based application. Step-by-step instructions for each of the services can be found in several quick-reference cards on OnePurdue’s ESS page.

    Back to questions


  4. Why use Employee Self-Service?

    In addition to providing you with up-to-date information, ESS gives you the ability to create, edit, and display data about you that’s on file with Purdue’s Human Resource Services and Payroll departments.

    Back to questions


  5. Who can use Employee Self-Service?

    Everyone who works for Purdue University who has a valid career account and password. New employees will have a career account created for them shortly after their hire.

    Back to questions


  6. I have a Mac. Can I use Employee Self-Service?

    Yes. If you are a Macintosh user, you should use Mozilla Firefox to access ESS (Mac versions of Internet Explorer are no longer supported by Microsoft.) You can download a Mac version of Firefox on Mozilla’s Web site.

    You also must have Adobe Acrobat Reader installed on your computer in order to view your salary statements. Click here to download a Mac version. See your local desktop support if you have questions regarding browser version requirements for Mac.

    Back to questions


  7. How do I access OnePurdue Employee Self-Service?

    Click here for instructions.

    Back to questions


  8. When can I access Employee Self-Service?

    ESS is available 24 hours a day, seven days a week (except for Saturdays from 4 p.m. to midnight, when it undergoes regular maintenance).

    Back to questions


  9. How do I log off Employee Self-Service?

    To exit ESS, click the "Log Off" tab in the upper right corner of the screen. You may get a message that reads: "Pop-up blocked. To see this pop-up or additional options click here..." If you do, click on it and select "Always Allow Pop-ups from this Site." You may then need to click the "Log Off" tab again to completely exit ESS.

    Back to questions


  10. What is the benefit of viewing my salary statement online?

    You can print your statements as proof of employment, for loans and other financial verifications.

    Back to questions


  11. Where can I find help with Employee Self-Service?

    If you need help using ESS, go to the OnePurdue help page. Under “Assisted Help,” there are links to both the OnePurdue Support Center in West Lafayette and a page of contact information for the Calumet, Fort Wayne, and North Central campuses.

    Back to questions


  12. If I make changes to my personal data in Employee Self-Service, how soon will they become effective?

    Any changes submitted through ESS will be immediately updated in the system.

    Back to questions


  13. Is the information in Employee Self-Service secure?

    Yes. The ESS Web site is protected by a secure socket connection, the same security used by Web retailers to protect online credit card transactions. You do not have to be located at a University campus or use a VPN client for this security to work.

    Back to questions


  14. Where is this information stored?

    Employee data is stored in OnePurdue’s HR/Payroll system.

    Back to questions


  15. What are the operating system and browser requirements for the OnePurdue Portal and Employee Self-Service?

    You will need either Internet Explorer 6.0 or Firefox 1.0 to access the OnePurdue Portal. More detailed information regarding browser, system, and hardware requirements can be found on the OnePurdue help page.

    Important: While other browsers or versions of Explorer and Firefox may work, Explorer 6.0 and Firefox 1.0 are the only ones officially supported by OnePurdue at this time. In addition, Internet Explorer 7 and Windows Vista are not currently supported.

    Back to questions


  16. My password keeps coming up automatically when I navigate to Employee Self-Service. How do I keep that from happening?

    In Internet Explorer, go to the “Tools” drop-down menu and select “Options…” Select “Internet Options.” Click on the “Content” tab. Under Personal Information, click the “AutoComplete…” button. Finally, click on the “Clear Passwords” button.

    If you’re using Firefox for Mac, go to the “Firefox” drop-down menu and select “Preferences…” Click the “Security” button and uncheck the “Remember passwords for sites” option. Click on the “Show Passwords…” button and remove any you don’t wish Firefox to auto-fill.

    If you’re using Firefox for Windows, go to the “Tools” drop-down menu and select “Options…” Click the “Security” button and uncheck the “Remember passwords for sites” option. Click on the “Show Passwords…” button and remove any you don’t wish Firefox to auto fill.

    Back to questions


  17. How do I enlarge the font on my browser?

    If you’re using Windows and Internet Explorer, go to the toolbar and click on the “View” tab. Move your mouse over “Text Size” and select an option.

    If you’re using Firefox for Mac, go to the “Firefox” drop-down menu and select “Preferences…” Click the “Content” button and see “Fonts & Colors” below.

    If you’re using Firefox for Windows, go to the “Tools” drop-down menu and select “Options…” Click the “Content” button and see “Fonts & Colors” below.

    Back to questions


  18. What is a Person ID, and how can I find out what mine is?

    A Person ID is a unique identifying number assigned to each employee in Purdue’s human resources and payroll systems. It is automatically assigned (consecutively) as a new employee is entered into the University’s records. You can find your Person ID on your salary statement.

    Back to questions


  19. Do I need to know my Person ID number?

    No. You will use your Purdue ID (PUID) when filling out documents.

    Back to questions


  20. Why do I need a career account user ID and password?

    These provide faculty and staff members and student employees with secure access to view their personal data in ESS. Never share your career account user ID and password with anyone.

    Purdue has an Authentication and Authorization policy that applies to the use of ESS; please read and adhere to it carefully. Pay particular attention to the password standards. In addition to not sharing your user ID and password, you should also make sure that your computer is locked if you step away from your desk. Leaving it unattended and unprotected could allow someone to access your information in ESS.

    To protect your password, do not write it down and do not use a combination of letters and numbers that someone else could guess, such as your name or birth date. To protect your computer when away from your desk, either log off or use a password-protected screen saver.

    Click here to read Purdue’s Authentication and Authorization policy.

    Back to questions


  21. How do I reset my career account password?

    Click here for instructions.

    Back to questions


  22. How do I set up my career account challenge questions?

    Click here for instructions.

    Back to questions


  23. How do I reset my career account password using challenge questions?

    Click here for instructions.

    Back to questions


  24. How do I find my bank routing number and checking account number?

    You can find your bank’s routing number and your checking account number within the string of numbers located at the bottom of one of your checks. Make sure you are using a check and not a deposit slip, since the numbers may not be the same. In the illustration below, the routing number is on the bottom-left and account number to its right.



    Back to questions

  25. Can I change my name in Employee Self-Service?

    Yes. Please remember, however, that the official name stored in the HR/Payroll system must match the name you have on file with the Social Security Administration; proper crediting of your Social Security earnings credit depends on it. Use the nickname field if you use your middle name or other version in your professional associations at Purdue.

    Back to questions


  26. What appears under the “taxable benefits” heading on the salary statement?

    These items include, but are not limited to: taxable fee remission, moving allowance, same sex domestic partner (SSDP) benefits, imputed income, spousal travel, and housing paid.

    Back to questions


  27. When I add an “other bank,” what will happen if the amount in the "default value" line is larger than my net pay?
    If your net pay is $1,000 and you mistakenly enter $2,000 instead of $200 in the “Default Value” line when creating an Other Bank, the system will put $1000 in your Other Bank account and nothing in your “Main Bank” account. It is very important, therefore, that you verify each transaction when updating items in ESS.

    Back to questions


  28. I am an exempt (monthly paid) employee. How will my available vacation days be displayed on the salary statement in Employee Self-Service?
    Vacation for exempt employees will be displayed in "hours" instead of "days." For example, if you have 128 vacation hours in the “Allowed” column and you work an eight-hour day, that would equate to 16 days of vacation. Although the vacation time is listed in hours, they must still be taken in half-day increments.

    Back to questions


  29. When would the “compensated” column be populated on my salary statement?
    An amount would appear in that column when you are paid for unused vacation time upon separation or retirement from the University. Non-exempt (hourly) staff are compensated for unused sick leave when they retire. That amount would also appear in this column.

    Back to questions


  30. How will time be entered into the OnePurdue HR/Payroll system?
    Non-exempt (hourly) staff will continue to complete a time card as they did before OnePurdue. Submitted hours will then be entered by a time administrator in each department or unit.

    Back to questions


  31. My graduation date in Employee Self-Service is incorrect. Why?
    Since the only date stored in the legacy (i.e., pre-OnePurdue) system was the year you graduated, it was decided to convert all educational data to the same month and day. To correct this in ESS, click on “Education Data” under “Personal Information” in ESS. See the educational data quick-reference card for more information.

    Back to questions


  32. The "major" and"major/minor" fields were not populated in ESS. Why?
    Because of how these fields were populated in the legacy HR system, we were unable to convert the information in it. To complete the major and major/minor fields, click on “Education Data” under “Personal Information” in ESS. See the educational data quick-reference card for more information.

Top of page

 

 

Purdue University, West Lafayette, IN 47907 USA, (765) 494-4600
© 2008 Purdue University. An equal access/equal opportunity university.
If you have trouble accessing this page because of a disability, please contact ITaP at itap@purdue.edu

PDF files can be viewed in Adobe Acrobat Reader.