Policies and Procedures for Students Using Auxiliary Services
Students using Auxiliary Services are responsible for carefully reviewing the following policies and procedures. To contact the DRC, please call 765-494-1246 or to speak with the Service provider coordinator directly please call 765-494-1256. Disability Resource Center is located on the 8th floor of Young Hall.
Auxiliary Services includes American Sign Language (ASL) Interpreters, Communication Access Real Time (CART) reporters, Notetakers, Typewell Transcribers, Exam readers and/or scribes, accommodated testing and alternative formats for students with print related disabilities.
Requesting Auxiliary Services
Students seeking to receive auxiliary services must be registered with the Disability Resource Center (DRC). Students must meet or contact their Accommodation Specialist and discuss their accommodation needs. The Accommodation Specialist will assist in determining the auxiliary service(s) that best addresses the disability related access issue. The student will provide their class schedule along with completing a request for services form with the guidance of the Accommodation specialist. The documents will then be given to the Service Provider Coordinator to process.
Contact your Accommodation Specialist and the Service Provider Coordinator when
- There is a change in your schedule (within one day)
- There is a change in your personal or school contact information (within one day)
- You have a planned absence from class (at least 3 days’ notice)*
- You have an unplanned absence from class (immediately) **
- You have problems or difficulties with the services or service providers (immediately)
- You experience or become aware of barriers to access (immediately)
*Services are not provided when a student is absent. Students must arrange to get notes and coordinate with the professor to make-up an work missed.
**Two consecutive unreported absences from a class, or three unreported absences during any two week period, will 1) result in an interruption of service(s) in the specific class, and 20 necessitate a conference with your Accommodation Specialist and the Service Provider Coordinator. A decision will be made regarding possible reinstatement of service(s).
- Make your accommodation request in a timely manner
- Attend all classes and arrive on time
- Provide book(s), course material and syllabus to alternative formats (at least a week to ten days before you need the material)
- Meet your service provider prior to the 1st class for which they will provide services. (the service provider coordinator will provide you with their contact information)
- Share your contact information with your service provider (at the 1st meeting)
- Agree upon a delivery method (for note takers, handwritten, scan & email etc. CART in person or remote)
- You may NOT share notes and/or transcripts with others.
- Give your service provider feedback regarding the effectiveness of the service (after receipt of service)
- Give your service provider needed supplies (paper, pen)
Service Provider Responsibilities
Upon being hired by the Service Provider Coordinator and completing payroll paperwork
- Make contact with your assigned student and meet with them to discuss their preferences and method of delivering service(s) and discuss needed supplies
- Arrive at least 10 minutes early to class*
- Find a suitable substitute to take notes for you if you must be absent
- Report your absence immediately to the Service Provider Coordinator (advanced notice is preferred)
- Provide quality services
- Complete time sheet and turn in on time.
- Maintain confidentiality regarding assignment related information
- Provide service only to the student you are assigned too.
*If after 15 minutes the student does not appear in class, the service provider may assume the student is absent. No services are given to the student. The service provider should notify the Service Provider Coordinator immediately of the student’s absence.