Jane Coleman

 


Jane Coleman (Payroll Services): I contacted the tax group at Freehafer Hall because I needed to make a change in my withholding. On April 14, the day before taxes are due, Jane took the time to inform me that if I wanted the change to take effect for April that I needed to get the form in as soon as possible. I arranged to deliver the form to Freehafer around 4 p.m. after our exchange of emails earlier in the day. It turned out that Jane was at the front desk. She requested that I make one addition to the form and then invited me into her office and immediately made the change. She then printed out my March and April payroll statements so that I could see the difference. Jane didn't need to do this for me; she went above and beyond what was needed. I really appreciate her great customer service during a busy time for her. -- Nina Robinson (Environmental and Ecological Engineering)

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