January 30, 2014
Purdue Print Center FAQ
Purdue has entered into an agreement with Xerox, which will operate the centralized printing services operations at the West Lafayette campus beginning Monday (Feb. 3).
Here are answers to some expected questions:
Will the locations remain the same?
Yes. Locations will remain the same.
Purdue Print Center
Location: 698 Ahlers Drive
Hours: 8 a.m.-5 p.m. Monday-Friday
Phone: 49-42006; email: email@example.com
Location: Room 157, Purdue Memorial Union
Hours: 7:30 a.m.-7 p.m. Monday-Thursday, 7:30 a.m.-5:30 p.m. Friday
Phone: 49-63888; email: firstname.lastname@example.org
Hours listed are for the fall and spring semesters.
Are people losing their jobs?
All 16 Purdue employees affected by this transition have been offered positions with Xerox and all have accepted the employment offer.
How do I submit a job request or service request?
The job submission process will remain the same for the immediate future until Xerox can assess the current offerings and processes. Any changes will be communicated via Purdue Today and directly from the Purdue Print Center.
To request a print job or talk to a client services representative, go to www.purdue.edu/printingservices/ or use the contact phone number above.
A full range of printing options continues to be available, including coordination with local print companies to provide services that may be more efficient. The full list of available services is at www.purdue.edu/printingservices/mainnav/services/index.html.
Where and how do I order business cards, letterhead, etc?
Continue to use the same process as before (see answer above) until directed otherwise from the Purdue Print Center.
Who will help me order promotional items, such as key chains, etc?
Contact customer service representatives at the phone number above.
What about the Sign Center?
The Sign Center is also now part of Purdue Print Center. For any Sign Center orders, contact the Purdue Print Center at 49-42006.
Can I still get a Printing Services calendar?
Yes. The 2014/2015 calendars are printed and available for distribution. Call or email to request copies. (Note: In order to be more environmentally responsible, the 2015 calendar has been printed on the back of the 2014 calendar.)
Who do I call with other questions?
Call the print center at 49-42006.