Resource Request Process (add, modify, delete)

	Who	What to Do
1	Requesting Department	Department process followed to identify the need to add, modify, or delete a Microsoft Exchange resource.
2	Requesting Department	Department process followed to complete the Resource Request Form.
3	Department Head or Designee	Department Head or Designee signs and submits the Resource Request Form to the Zone.  Department Head or Designee provides a copy of the form to the departmental Technical Coordinator.
4	Zone	Zone staff request Resource add, delete, or modification from the ITaP Central Helpdesk.
5	Zone	Zone staff notify requester that the request has been processed.