Updates to my Departmental Application

Areas that have a unique department application will periodically be notified by the vendor of updates to the application.  The department staff member responsible for the application needs to notify the Zone when an update is needed as soon as you are aware of the update.

The process that will be followed:

• Notify the Zone when there is an updated needed as soon as you are aware of the update
   
• Zone staff will review the update
   
• Zone staff will create a push so that we may attach the new files to your pc
   
• Zone staff will test on a test computer to insure compatibility
   
• Customer testing
   
• Zone staff will deploy the upgraded product
   
• The process typically takes two weeks