Successful coaching leads to motivated employees
Coaching is an ongoing, two-way process that involves using constructive, consistent feedback to reinforce positive behavior or to counsel employees, resulting in improved performance. Coaching provides employees an opportunity to amend their behavior or performance. In order for employees to recognize issues with their behavior, supervisors and managers must provide performance feedback, which is the key part of coaching. This, in conjunction with setting expectations, provides your staff with a plan to follow.
Steps to effective coaching:
Keep in mind that during the coaching process, frequent follow-up must occur to ensure performance expectations are being met. If problems continue after coaching, you may need to consider formal disciplinary action. Done well, employee coaching can help enhance employee engagement and create more motivated, productive employees.
- Amy Boyle
- Tracy Sondgerath
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LeadingEdition is an electronic newsletter for Purdue University supervisors. It is produced and distributed by Purdue University Human Resources four times annually. If you have questions, comments or suggestions relating to the newsletter, please call 49-41679 or email us. Thank you.