Annmarie Nicely, PhD

Research Interests

Learning/performance in hospitality business and tourism communities (in particular visitor harassment issues in tourism communities)

Biography

Dr. Nicely is an Associate Professor in the School of Hospitality and Tourism Management at Purdue teaching undergraduate and graduate courses primarily in the areas of Lodging Management and Human Resources Management in Hospitality & Tourism. Prior to joining academia she worked in the hospitality industry at both the line and managerial levels. Also, between 2006 and 2010 she was a frequent contributor to Jamaica’s Daily Gleaner newspaper bi-weekly feature magazine, Hospitality Jamaica writing on a range of human resource and food issues of particular interest to the Jamaican hospitality industry.

Dr. Nicely’s primary area of expertise and research is human learning and performance in hospitality businesses and tourism communities.  Specifically, her interest is in finding ways the hospitality and tourism industry can consciously and unconsciously improve the performance of its constituents. Currently, she is a leading scholar in the area of visitor harassment mitigation, a small trade behavior negatively impacting tourist destinations across the world. Her work in the area of learning and performance in hospitality and tourism (including visitor harassment) has been published in some of the leading academic journals in hospitality and tourism, such as in the Annals of Tourism Research, Tourism Management, Journal of Travel Research and International Journal of Contemporary Hospitality Management. Her work in this area has also been presented at academic conferences in countries such as the United States, Greece, Malaysia, and Italy.

Education

  • PhD, Human Environmental Sciences, Oklahoma State University, Stillwater, Oklahoma
  • MSc, Hotel and Foodservice Management, Florida International University, North Miami, Florida
  • BSc, Hotel Management, University of the West Indies, Mona, St. Andrew, Jamaica

Courses Taught

  • HTM181 - Lodging Management
  • HTM381-  Revenue Management in the Lodging Industry
  • HTM312 - Human Resources Management for the Service Industries
  • HTM499 - Feasibility Studies and Business Development in Hospitality and Tourism
  • HTM 692 - Advanced Personnel Systems In Restaurants, Hotels, and Institutions
  • HTM602 - Research Methods 

Selected Publications and Presentations

Peer-Reviewed Journal Articles

Peer-Reviewed Conference Presentations

  • Nicely, A. & Armadita, F. (2016). When visitors sympathize with local vendors: Effects and lessons. Consumer Behavior in Tourism Symposium 2016. South Tyrol, Italy.
  • Ding, J., Miao, L., Nicely, A. & Xiao, Q. (2015). The event company-hotel relationship: An inter-organizational collaboration perspective. Asia-Pacific CHRIE/APF Conference, Auckland, New Zealand.
  • Mohd Ghazali, R., & Nicely, A. & Gooden, A.D. (2014). Tackling visitor harassment: The effect of local music on craft traders’ service-related emotions. Asia-Pacific CHRIE Conference, Selangor, Malaysia.
  • Nicely, A., Sydnor, S. & Johnson, C. (2012). Cultural dichotomies and rural tourism development: The case of St. Thomas, Jamaica. 8th International Conference on Tourism. Athens, Greece.
  • Nicely, A. & Njite, D. (2012). Organizational size and learning: Unique insights for hotel managers, Hawaii International Conference on Business. Hawaii, U.S.A.
  • Nicely, A. & Palakurthi, R. (2009). Developing a strong rural tourism product: The case of St. Thomas, Jamaica. Council for Australian University Tourism & Hospitality Education (CAUTHE) Conference. Fremantle, Western Australia.
  • Gardner, M. & Nicely, A. (2008). Jamaican ethnic restaurants in America: A historical perspective. Southwest Texas Popular Culture Association (PCA)/ American Culture Association (ACA) Conference. New Mexico, U.S.A.
  • Nicely, A. & Qu, H. (2006). Designing a master’s program in hospitality management: Preparing leaders for the 21st century & beyond. The 24th Oklahoma State Annual Research Symposium. Stillwater, Oklahoma., U.S.A.

Peer-Reviewed Poster Presentations

  • Armadita, F. & Nicely, A. (2015). Harassment on visitors' behavioral intentions and the role their cultural background play. 2015 Annual International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Conference, Florida, U.S.A.
  • Zhang, Y. & Nicely, A. (2014). Understanding shoppers’ emotion response to independent craft sellers’ trading behaviors under different music conditions. Graduate Education and Graduate Student Conference in Hospitality and Tourism. Texas, U.S.A.
  • Zhou, Y., Nicely, A. & Miao, L. (2013). The influence of hotel manager asymmetric behaviors toward customers versus employees over front desk employee emotion. Graduate Education and Graduate Student Conference in Hospitality and Tourism. Washington, U.S.A.
  • Rigg, J., Adler H. & Nicely, A. (2011). Perceptions of employee engagement in Jamaican hotels: An employee-manager comparison. Krannert Executive Conference for Human Resources Professionals, West Lafayette, IN, U.S.A

Non-Peer Reviewed Presentations

  • Nicely, A., Tang, H, Silva, A., & Armadita, F. (2016). Socio-economic determinants of visitor harassment intensity. College of Health and Human Sciences Fall Research Day 2016, Purdue University, West Lafayette, IN
  • Jin, D & Nicely, A. (2016). The effect of consumer perceived fairness in service marketing. College of Health and Human Sciences Fall Research Day 2016, Purdue University, West Lafayette, IN

Newspaper Articles

  • Nicely, A. (January 6, 2010). How to give visitors a taste of Jamaica. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (April 1, 2009). Is a hospitality management degree necessary for industry? The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (December 24, 2008). Overhauling the industry's human resources from both angles. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (October 1, 2008). Tourism, a strategy for poverty alleviation? Not in Jamaica. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (April 23, 2008). Small hotels must be rated. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (March 19, 2008). The principle of "show and sell". The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (November 28, 2007). "It should begin to smell a lot like Christmas". The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (August 29, 2007). From the poor man's table to haute status: The true story about bully beef and Jamaica. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (June 13, 2007). Saying "no" to customers, good for business? The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (May 2, 2007). More money, more work. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (April 18, 2007). Outwitting overeaters. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (April 5, 2007). The national gastronomic identity (Part 3): The organization of the local restaurant industry. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (March 21, 2007). A national gastronomic identity (Part 2): Establishing own foodservice style. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (February 7, 2007). A national gastronomic identity: Refining Jamaica's gourmet cuisine. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (October 4, 2006). Music, food great combination. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (September 20, 2006). The inadequacy of foreign language training in hospitality programmes. The Daily Gleaner: Hospitality Jamaica
  • Nicely, A. (August 23, 2006). Foreign-language training critical to the industry. The Daily Gleaner: Hospitality Jamaica

Newsletter Articles

  • Nicely, A. (Spring, 2011) Organizational charts and hotels: Learning research to address an age-old problem. The Boilerplate. The Department of Hospitality and Tourism Management, Purdue University.
  • Nicely, A. (Spring, 2015) Visitor harassment research report card. The Boilerplate. The Department of Hospitality and Tourism Management, Purdue University.

Honors and Awards

  • St. Thomas Credit Union Award for Outstanding Academic Achievement, 2011
  • Most Outstanding Teaching Assistant, Third Place, Oklahoma State University, 2009
  • Most Outstanding Graduate Student for the School of Hotel and Restaurant Administration, Oklahoma State University, 2009
  • Phi Beta Delta Honor Society International Scholarship Recipient, Oklahoma State University, 2009
  • Regina Henry International Student Scholarship Recipient, 2008
  • The School of Hotel & Restaurant Administration Nominee for the Most Outstanding College of Human Environmental Sciences Doctoral Student Award, Oklahoma State University, 2008/2009
  • Karl and Louise Wolf Fellowship Recipient for Outstanding Achievement, Oklahoma State University, 2007
  • Best Research Presentation - Social Sciences, OSU Research Symposium, 2006
  • Fulbright / LASPAU Scholar, 1996-1998 

Professional Affiliations

  • I-CHRIE, International Council on Hotel, Restaurant and Institutional Education (ICHRIE)
  • American Hotel and Lodging Association (AHLA)

Other Professional Activities

Editorial board member for the journals:

  • Consortium Journal of Hospitality and Tourism
  • Journal of Business and Hotel Management
  • American Journal of Modern Hospitality Management

Ad hoc reviewer for the journals:

  • Tourism Management Journal
  • International Journal of Contemporary Hospitality Management
  • Journal of Hospitality & Tourism Research
  • International Journal of Hospitality Management
  • Journal of Quality Assurance in Hospitality and Tourism 
  • International Journal of Culture, Tourism & Hospitality Research

Ad hoc reviewer for the academic conferences:

  • International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) NENA Region Conference
  • International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Western Region Conference
  • Asia Pacific Tourism Association (APTA) International Conference;
  • International Council on Hotel, Restaurant, and Institutional Education Conference (ICHRIE)
  • Hospitality Graduate Conference 
  • Council for Australian University Tourism & Hospitality Education (CAUTHE) Conference

Dr. Annmarie Nicely

Associate Professor

Marriott Hall, Room 239
Purdue University
900 W. State Street
West Lafayette, IN 47907-2115

Phone: (765) 494-4740
Fax: (765) 494-0327

Hospitality & Tourism Management, 900 W. State Street, West Lafayette, IN 47907, PH:(765) 494-4643, Fax: (765) 494-0327

2016 Purdue University | An equal access/equal opportunity university | Copyright Complaints | Maintained by Hospitality & Tourism Management

If you have trouble accessing this page because of a disability, please contact Purdue Marketing and Media at marketing@purdue.edu.