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SooCheong (Shawn) Jang, PhD

Research Interests

  • Finance and Strategic Management: Corporate Financial Management, Capital Structure, Risk Management, Financial Performance Measures, Franchising, Internationalization, Business Diversification and Portfolio Management.
  • Hospitality and Tourism Marketing: Customer Loyalty, Satisfaction, Image, Emotions, Relationship Marketing, Senior Markets, Travel Motivations, Travel Expenditure Pattern, Tourists' Behaviors, Tourism Planning and Development.
  • Restaurant Service Management: Service Quality Management, Atmospherics, Ethnic food restaurant
  • Research Methodology and Statistical Applications: Applications of Multivariate Data Analysis Techniques to Hospitality and Tourism Research, and Scale Development

Biography

Dr. SooCheong (Shawn) Jang is currently a Professor of Hospitality and Tourism Management. Dr. Jang has a strong record of research and scholarship with significant contributions to instruction and service.As aPurdue HTM faculty member,he teacheshospitality accounting/finance courses for undergraduate students and strategic management and research courses for graduate students. Since joining Purdue, Dr. Jang has received prestigious teaching awards including the 2008 Bruce I. Lazarus Teaching Award at the departmental level and the 2009 Mary L. Matthews Outstanding Undergraduate Teacher Award at the college level. Prior to joining Purdue University, Dr. Jang was an Assistant Professor at Kansas State University. Prior to embarking on his academic career, Dr. Jang spent approximately 12 years in the industries, primarily the investment banking industry. More specifically, Dr. Jang was an officer in the civil engineering division of the Korean Air Force,as well as thedeputy general manager in themanagement policy planning team at LG Merchant Banking Corporation.

Ultimately, Dr. Jang's researchgoals are to furtherdevelop knowledge in the area of hospitality and tourism strategic management by integrating finance and marketing research.This is Dr. Jang's unique contribution to HTM academia.To achieve this goal, Dr. Jang currently researches finance and marketing together in order to continually interrogate potential interfaces between the two subjects in terms of hospitality and tourism. One example of successfully combining both subjects is his award-winning research, "Financial portfolio theory and efficient market segment mixes." Dr. Jang was also a recipient of one of the most prestigious research awards in hospitality and tourism, the W. Bradford Wiley Memorial Best Research Paper of the Year Award (2009), awarded at the International CHRIE Annual Conference, San Francisco, California.

Dr. Jang has recently been recognized as the top-ranked author in the HTM academia in terms of publications in the top six HTM journals during the past decade (Journal of Hospitality and Tourism Research (2011), 35(3), 381-416). As a part of his research program, Dr. Jang has more than 100 published or in-press articles in referred HTM and business journals such as International Journal of Hospitality Management, Journal of Hospitality and Tourism Research, Cornell Hospitality Quarterly, Tourism Management, Annals of Tourism Research, Journal of Travel Research, European Journal of Marketing, Service Industries Journal and Journal of Business Research. Among the published articles, 6 were recognized as Emerald Citation of Excellence Papers and 4 were awarded 'Highly Commended Paper' and 'Top 10 Most Referenced Articles Online'. Dr. Jang has presented his research at national and international conferences and is lead author or co-author of more than 90 papers published in conference proceedings. During the past 10 years, 14 of his presented papers were selected as among the best papers at the conferences. In addition, his research proposal was selected for the National Competition Grant sponsored by the National Tourism Foundation and was recognized with the Best Research Grant Award at the 2003 TTRA Conference. Dr. Jang is also very active in guiding graduate student research and serving on thesis and dissertation committees.

Dr. Jang is Co-Editor-in-Chief of International Journal of Tourism Sciences. He also serves on the editorial boards of nine top-tier HTM academic journals including Journal of Travel Research, Tourism Management, International Journal of Hospitality Management, Journal of Hospitality and Tourism Research, International Journal of Contemporary Hospitality Management, Journal of Travel and Tourism Marketing and Tourism Analysis and works as an article reviewer for four other journals. Dr. Jang has been working as an organizer for the TOSOK International Tourism Annual Conference. Dr. Jang is a member of I-CHRIE (International Council on Hotel, Restaurant, and Institution Education) and APTA (Asia Pacific Tourism Association). He is listed on Who's Who in the World, Who's Who in America and Who's Who in American Education.

Education

  • Ph.D., Hospitality and Tourism Management, Purdue University, West Lafayette, IN, Aug. 1999 - Aug. 2002
  • MTA (Master of Tourism Administration), Tourism and Hospitality Management, The George Washington University, Washington, D.C., Aug. 1998 - Aug. 1999
  • MBA International Business, the George Washington University, Washington, D.C., Aug. 1987- Aug.1989
  • B.S. Mechanical Engineering, Hanyang University, Seoul, Korea, Mar. 1980- Feb. 1984

Professional Experience

  • Associate Professor, Department of Hospitality and Tourism Management, Purdue University, July 2008 - Present
  • Assistant Professor, Department of Hospitality and Tourism Management, Purdue University, July 2005 July 2008
  • Assistant Professor, Department of Hotel, Restaurant, Institution Management and Dietetics, Kansas State University, July 2002 June 2005.
  • Instructor, Department of Hospitality and Tourism Management, Purdue University, Fall 1999 Fall 2001
  • Deputy General Manager, Management Policy Planning Team, LG Merchant Banking Corporation (LG Group), Seoul, Korea, March 1996- April 1998.
  • Manager, Corporate Financing Team, LG Merchant Banking Corporation, Seoul, Korea July 1995- March 1996
  • Manager, Lease financing Department, Jooeun Lease Financing Co., Ltd., Korea, July 1991 June 1995
  • Assistant Manager, Computer Monitor Export Department, Hyundai Electronics and Industries Ltd. (Hyundai Group), Seoul, Korea, October 1989 January 1991.
  • First Lieutenant, Construction-Project-Plan Analysis Officer, Civil Engineering Planning Division, Directorate of Civil Engineering, Korea Air Force Head Quarters, August 1985 July 1987.
  • Second Lieutenant, Construction-Project-Plan Analysis Officer, Civil Engineering PlanningDivision, Directorate of Civil Engineering, Korea Air Force Head Quarters, August 1984 July 1985.

Courses Taught

  • HTM 14100 Financial Accounting for the Service Industries
  • HTM 24100 Managerial Accounting and Financial Management in Hospitality Operation
  • HTM 44100 Financial Management for the Hospitality Industry
  • HTM 60200 Research Topics and Method Seminar
  • HTM 61200 Hospitality and Tourism Management Challenge Analysis
  • HTM 68100 Seminar in Hotel Management Research

Honors and Awards

Teaching Awards

  • Outstanding Teacher Award (2009). 2008-2009 Mary L. Matthews Outstanding Undergraduate Teacher Award 2008-2009. College of Consumer and Family Sciences. Purdue University.
  • Teaching Award (2008), The Bruce I. Lazarus Teaching Award, HTM, Purdue University.
  • Winner, Outstanding Graduate Student Teaching Award (2002), Purdue University.

Research Awards and Honors

  • Best Paper Award (2011). The 9th Asia Pacific CHRIE (Council of Hotel, Restaurant, and Institutional Educators) Conference, Hong Kong, China, June 2-5, 2011 (With K. Park)
  • Best Paper Award (2010). The Harrah Hospitality Research Summit, Las Vegas, Nevada, June 9th-11th. (With E. Jeong)
  • Literati Network Award for Excellence 2010. Highly Commended Paper Award, "Identifying the underlying structure of perceived service fairness in restaurants?" International Journal of Contemporary Hospitality Management. 21(4), 375-392. (With Y. Namkung, B. Almanza & J. Ismail).
  • Best Research Paper Award of the Year (2009). W. Bradford Wiley Memorial Best Research Paper of the Year Award, I-CHRIE, San Francisco, CA. July 29, 2009. (With C. Tang & M. Chen).
  • Best Paper Award (2009). The Asia Pacific Tourism Association (APTA) 15th Annual Conference. Incheon, Korea. (With K. Park)
  • Excellent Paper Award (2009). The 8th Asia Pacific Forum for Tourism. Seoul, Korea. (With K. Park)
  • Literati Network Award for Excellence (2009). Highly Commended Paper Award, "Are highly satisfied restaurant customers really different?" From a quality perception perspective." International Journal of Contemporary Hospitality Management. 20(2), 142-155. (With Y. Namkung).
  • Best Paper Award (2009). The 14th Annual Graduate Education and Graduate Students Research Conference in Hospitality and Tourism, Las Vegas, Neveda, January 4-6. (With L. Tang and A. Morrison).
  • Faculty Development Award (2008). Arnold I. Cohen Faculty Development Award, HTM, Purdue University
  • Best Paper Award (2008), The 13th Annual Graduate Education and Graduate Students Research Conference in Hospitality and Tourism, Orlando, Florida, January 3-5. (WithC. Tang)
  • Literati Network 2007 Award for Excellence (2007). Highly Commended Paper Award, "The effects of atmospheric elements on customer impression," International Journal of Contemporary Hospitality Management (2006), Volume 18, Issue 7, p. 534-545. (With C. Countryman).
  • Best Paper Award (2007) International Hospitality and Tourism Virtual Conference 2007. April 18-25, 2007. "Group revenue management:A modified EMSR model"(With F. Chen and S. Kline).
  • Most Commended Paper Award (2007). International Hospitality and Tourism Virtual Conference 2007. April 18-25, 2007. "Do Macao and Hong Kong have an identical image as travel destination?: An examination of travel related websites" (With L. Tang and A. Morrison).
  • Citation of Excellence (2006). “Top 10 Most Referenced Articles Online,” in Journal of Travel and Tourism Marketing for the Year. "Travel motivations and destination choice: a study of British outbound market" Journal of Travel & Tourism Marketing, Volume 13(3), p. 111-133. (With L. Cai)
  • Best Paper Award (Runner-up) (2006). International Hospitality and Tourism Virtual Conference 2006. May 22-28, 2006. (With F. Chen).
  • Best Paper Nominees (2006). 11th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Seattle, Washington, January 5-7, 2006. (One with L. Hsu and the other with C. Tang)
  • Best Paper Award (2005), The 2005 International CHRIE (Council of Hotel, Restaurant, and Institutional Educators) Conference, Las Vegas, Nevada, July 27-31, 2005. (With S. Ham, & G. Hong)
  • Best Paper Award (2005) (2nd place in the Overall Conference and 1st place in Travel and Tourism Area), The 10th Annual Graduate Education and Graduate Students Research Conference in Hospitality and Tourism, Myrtle Beach, South Carolina, January 5-7. (With K. Ryu)
  • Best Paper Award (2004), The 2004 International CHRIE (Council of Hotel, Restaurant, and Institutional Educators) Conference, Philadelphia, PA July 28-31, 2004. (With C. Countryman).
  • Citation of Excellence (2004). Emerald Management Reviews, MCB University Press, U.K. Awarded to the top 10 percent of research papers selected from among accredited management journals worldwide. Title of papers: 1. “Understanding Japanese travel expenditure patterns by income level”, 2. “A Procedure for Target Market Selection in Tourism.”
  • Best Research Grant Award (2003), The 2003 TTRA (Travel & Tourism Research Association) Annual Conference, St. Louis, Missouri, June 15-18. Sponsored by National Tourism Foundation.
  • Citation of Excellence (2003). Emerald Management Reviews, MCB University Press, U.K. Title of papers: 1. “Analysis of return on hotel investment: a comparison of commercial hotel companies and casino hotel companies,” 2. “Heavy spenders, medium spenders and light spenders of Japanese outbound pleasure travelers.” 3. “Travel motivations and destination choice: a study of British outbound market.”
  • Best Paper Award (2002), The 2002 ISTTE (International Society of Travel and Tourism Educators) Annual Conference, Salt Lake City, Utah, Oct. 10-12, 2002.
  • Citation of Excellence (2002). Emerald Management Reviews, MCB University Press, U.K. Title of paper: “Determinants of travel mode choice of senior travelers to the United States”
  • Best Paper Award (2002), The 7h Annual Graduate Education and Graduate Students Research Conference in Hospitality and Tourism, Houston, Texas, January 3-5. (With L. Cai)
  • Best Paper Award (2nd Place Winner, 2001) The 2001 Travel and Tourism Student Research Paper Competition, sponsored by the Censtates chapter of the Travel & Tourism Research Association (TTRA).

National Recognition

  • 2008, Judge of Indiana International Wine Festival, Indiana State Fair Grounds
  • 2007-2009, Hospitality Management Tenure Review Expert, Department of Hospitality Management, College of Ecology, East Carolina University
  • 2006-2009, Advised and recommended guidelines for establishment of Responsible Server Training for Indiana State licensees. Worked with other members of the Purdue/Lafayette Community Alcohol Awareness Committee. Training mandated by State legislature and Governor to begin 2009.

Recent Publications

Refereed Journals

  • Finance and Strategic Management Subjects
  • Jang, S., & Tang, C. (in press). Simultaneous impacts of internationalization and financial leverage on profitability. Journal of Hospitality and Tourism Research
  • Tang, C., & Jang, S. (in press). Does international diversification discount exist in the hotel industry? Journal of Hospitality and Tourism Research
  • Hsu, L, Jang, S., & Canter, D. (in press). Factors affecting franchise decisions in the restaurant industry. Journal of Hospitality and Tourism Research
  • Tang, C., & Jang, S. (in press). The tourism-economy causality of the United States: A sub-industry level examination. Tourism Management
  • Koh, J. H., Jang, S. (in press). Determinants of using operating lease in the hotel industry. International Journal of Hospitality Management
  • Hsu, L., & Jang, S. (2009). Effects of Restaurant Franchising: Does an optimal franchise proportion exist? International Journal of Hospitality Management, 28(2), 204-211.
  • Jang, S., & Kim, J. (2009). Revisiting the financing behavior of restaurant firms: The firm-size perspective. International Journal of Hospitality Management, 28(1), 177-179.
  • Jang, S., Tang, C., & Chen, M. (2008). Financing behaviors of hotel companies. International Journal of Hospitality Management, 27, 478-487.
  • Tang, C., & Jang, S. (2008). REIT requirements and hotel REITs' profitability: Acomparative analysis. International Journal of Hospitality Management, 27, 614-622
  • Hsu, L., & Jang, S. (2008). The determinants of the hospitality industry's unsystematicrisk: A comparison between hotel and restaurant firms. International Journal of Hospitality and Tourism Administration. 9(2), 105-127.
  • Jang, S., & Chen, M. (2008). Financial portfolio approach to optimal tourist market mixes. Tourism Management. 29, 761-770.
  • Hsu, L., & Jang, S. (2008). Advertising expenditure, intangible assets, and risk: A studyof restaurant companies. International Journal of Hospitality Management. 27, 259-267.
  • Hsu, L., & Jang, S. (2007). The post-merger performance of hotel companies. Journal ofHospitality and Tourism Research. 31(4), 471-485.
  • Lee, M., & Jang, S. (2007). Market diversification strategy and financial performance and stability: A study of hotel companies. International Journal of Hospitality Management. 26(2), 362-375.
  • Lee, J., & Jang, S. (2007). The systematic-risk determinants of the US airline industry. Tourism Management. 28(2), 434-442.
  • Tang, C., & Jang, S. (2007). Revisit to the determinants of capital structure: A comparison between lodging firms and software firms. International Journal of Hospitality Management. 26(1), 175-187.
  • Chen, M., Jang, S., & Kim, W. G. (2007). The impact of SARS outbreak on Taiwanese hotel stock returns: An event study approach. International Journal of Hospitality Management. 26(1), 200-212.
  • Cho, S., Woods, R., Jang, S., Erdem, M. (2006). Measuring the impact of human resource management practices on hospitality firms' performances. International Journal of Hospitality Management. 25(2), 262-277.
  • Jang, S., & Ryu, K. (2006). Cross-balance sheet interdependencies of restaurant firms: A canonical correlation analysis. International Journal of Hospitality Management. 25(1), 159-166.
  • Kim, H., Chen, M., & Jang, S. (2006). Tourism expansion and economic development: empirical evidence in Taiwan. Tourism Management. 27(5), 925-933.
  • Yoon, E., & Jang, S. (2005). The effect of financial leverage on profitability and risk of restaurant firms. Journal of Hospitality Financial Management. 13(1). 35-47.
  • Jang, S. (2004). Mitigating tourism seasonality: A quantitative approach. Annals of Tourism Research, 31(4), 819-836.
  • Ryu, K., & Jang, S. (2004). Performance measurement through cash flow ratios and traditional ratios: A comparison of commercial and casino hotel companies. Journal of Hospitality Financial Management, 12(1), 15-25.
  • Jang, S., & Yu, L. (2002). Analysis of return on hotel investment: a comparison of commercial hotel companies and casino hotel companies. Journal of Hospitality & Tourism Research, 26(1), 38-53.
  • Hospitality and Tourism Marketing Subjects
  • Jang, S., & Ham, S. (in press). The double-hurdle analysis of travel expenditure: Baby boomer seniors versus older seniors. Tourism Management.
  • Tang, L., & Jang, S. (in press). Tourism information trust as a bridge between information value and satisfaction: An exploratory study. Tourism Analysis.
  • Jang, S., Bai, B., Hu, C., & Wu, E. (2009). Affect, travel motivation and travelintention: A senior market. Journal of Hospitality and Tourism Research, 33(1), 51-73
  • Cho, M., & Jang, S. (2008). Investigating the structure of vacation information value. Journal of Travel Research. 47(1), 72-83.
  • Jang, S., & Feng, R. (2008). Understanding tourist revisit behavior: From a temporal perspective. Tourism Analysis. 13(3), 317-321.
  • Phillips, W., & Jang, S. (2008). Destination image and tourist attitude. Tourism Analysis, 13(4), 401-411.
  • Lehto, X., Jang, S., Achana, F., & O'Leary, J. (2008). Exploring tourism experience sought: A cohort comparison of baby boomers and the silent generation. Journal of Vacation Marketing. 14(3), 237-252.
  • Chiang, C., Jang, S., Canter, D., & Prince, B. (2008). Examining the moderating role of communication satisfaction: A case of hotel employee motivation. International Journal of Hospitality and Tourism Administration, 9(4), 327-351.
  • Yuan, J., & Jang, S. (2008). The effects of quality and satisfaction on awareness and behavioral intentions: Exploring the role of a wine festival. Journal of Travel Research. 46, 279-288.
  • Chiang, C., & Jang, S. (2008). The antecedents and consequences of psychological empowerment: The case of Taiwan's hotel companies. Journal of Hospitality and Tourism Research. 32(1), 40-61.
  • Chiang, C., & Jang, S. (2008). An Expectancy Theory Model for Hotel Employee Motivation. International Journal of Hospitality Management. 27
  • Jang, S., & Feng, R. (2007). Temporal destination revisit intention: The effects of novelty seeking and satisfaction. Tourism Management. 28(2), 580-590.
  • Phillips, W., & Jang, S. (2007). Destination image and visit intention: Examining the moderating role of motivation. Tourism Analysis. 12(4), 319-326.
  • Jang, S., Hu, C., Morrison, A. M., & O'Leary, J. T. (2007). Demonstrating an exploratory-confirmatory factor approach to travel activity patterns: A study of French pleasure travelers to North America. Tourism Analysis. 12, 149-164.
  • Jang, S., Hu, C., & Bai, B. (2006). A canonical correlation analysis of e-relationship marketing and financial performance: The case of hotel companies. Tourism and Hospitality Research. 6(4), 241-250.
  • Bai, B., Hu, C., & Jang, S. (2006). E-Relationship marketing and hotel websites. Journal of Travel and Tourism Marketing. 21(2/3), 33-48.
  • Ryu, K., & Jang, S. (2006). Intention to experience local cuisine in a travel destination: The modified theory of reasoned action. Journal of Hospitality and Tourism Research. 30(4), 507-516.
  • Countryman, C., & Jang, S. (2006). Effects of atmospheric elements on customer impression: The case of hotel lobbies. International Journal of Contemporary Hospitality Management. 18(7), 534-545.
  • Chiang, C., & Jang, S. (2006). The effects of perceived price and brand image on value and purchase intention: Leisure travelers' attitudes toward online hotel booking. Journal of Hospitality and Leisure Marketing. 15(3), 49-69.
  • Jang, S., & Wu, C. (2006). Seniors' travel motivation and the influential factors: An examination of Taiwanese seniors, Tourism Management. 27, 306-316.
  • Ryu, K., & Jang, S. (2006). Tourists' behavioral intention toward local cuisine. Korean Journal of Tourism and Leisure Research, 18(4), 339-356.
  • Jang, S., Cai, L., Morrison, A. M., & O'Leary, J. T. (2005). The effects of travel activities and seasons on expenditure. International Journal of Tourism Research, 7(6), 335-346
  • Hu, C., Han, Y., Jang, S., & Bai, B. (2005). e-Relational characteristics on hospitality and tourism program websites. Journal of Hospitality and Tourism Research, 29(4), 508-522.
  • McCain, S., Jang, S., & Hu, C. (2005). Service quality benchmarks toward customer loyalty: Practical guidelines for casino hotels. International Journal of Hospitality Management, 24(3), 465-472.
  • Han, Y., Hu, C., Bai, B., & Jang, S. (2005). Marketing hospitality and tourism programs on the Internet: An analysis of e-relationship marketing features. Journal of Hospitality and Tourism Education, 17(1), 11-21.
  • Ham, S., Brown, D., & Jang, S. (2004). Proponents or opponents of casino gaming: A qualitative choice model approach. Journal of Hospitality & Tourism Research, 28(4), 391-407.
  • Jang, S., (2004). The past, present, and future research of online information search, Journal of Travel & Tourism Marketing, 17(2/3), 41-47.
  • Hu, C., Jang, S., & Bai, B. (2004). Considering specializations: An alternative for ranking hospitality and tourism graduate programs. Journal of Hospitality and Tourism Education, 16(3), 18-24.
  • Jang, S., Morrison, A. M., & O'Leary, J. T. (2004). The tourism efficient frontier: An approach to selecting the most efficient travel segments, Journal of Travel & Tourism Marketing, 16(4), 33-46.
  • Jang, S., Bai, B., Hong, G., & O'Leary, J. T. (2004). Understanding Japanese travel expenditure patterns by income level. Tourism Management, 25(3), 331-341.
  • Jang, S., Morrison, A. M., & O'Leary, J. T. (2004). A Procedure for target market selection in tourism. Journal of Travel & Tourism Marketing, 16(1), 17-31.
  • Jang, S., Yu, L., & Pearson, T. E. (2003). Chinese travelers to the United States: a comparison of business travel and visiting friends and relatives, Tourism Geographies, 5(1), 87-108.
  • Jang, S., Morrison, A. M., & O'Leary, J. T. (2002). Benefit segmentation of Japanese pleasure travelers to the USA and Canada: selecting target markets based on the profitability and risk of individual market segments. Tourism Management, 23(4), 367-378.
  • Jang, S., Ismail, J. A., & Ham, S. (2002). Heavy spenders, medium spenders, and light spenders of Japanese outbound pleasure travelers. Journal of Hospitality & Leisure Marketing, 9(3/4), 83-106.
  • Jang, S., & Cai, L. A. (2002). Travel motivations and destination choice: a study of British outbound market. Journal of Travel & Tourism Marketing, 13(3), 111-133.
  • Bai, B., Jang, S., Cai, L. A., & O'Leary, J. T. (2001). Determinants of the travel mode choice of senior travelers to the United States. Journal of Hospitality & Leisure Marketing, 8(3/4), 147-168.
  • Jang, S., & Woods, R. H. (2000). The annual meetings of national associations and the inference for convention marketing. Journal of Convention & Exhibition Management, 2(2/3), 131-141.
  • Restaurant Service Management Subjects
  • Liu, Y., & Jang, S. (in press). The effects of dining atmospherics: An extended Mehrabian-Russell model. International Journal of Hospitality Management
  • Namkung, Y., & Jang, S. (in press). Perceived service fairness, emotions, and behavioral intentions in restaurants. European Journal of Marketing
  • Ha, J., & Jang, S. (in press). Perceived justice in service recovery and behavioralintentions: The role of relationship quality. International Journal of Hospitality Management
  • Namkung, Y., & Jang, S. (in press). The effect of interactional fairness on satisfaction and behavioral intentions: Mature versus non-mature customers. International Journal of Hospitality Management
  • Jang, S., & Ha, A. (in press). Asian foods in the U.S.: Developments, customer profiles, and experiences. Journal of Foodservice Business Research
  • Liu, Y., & Jang, S. (in press). Perceptions of Chinese restaurants in the U.S.: Whataffects customer satisfaction and behavioral intentions? International Journal of Hospitality Management
  • Namkung, Y., Jang, S., Almanza, B., & Ismail, J. (in press). Identifying the underlying structure of perceived service fairness in restaurants. International Journal of Contemporary Hospitality Management
  • Jang, S., & Namkung, Y. (2009). Perceived quality, emotions, and behavioralintentions: Application of an extended Mehrabian-Russell model to restaurants. Journal of Business Research, 62(4), 251-260.
  • Jang, S., Ha, A., & Silkes, C. (2009). Perceived attributes of Asian foods: From theperspective of the American customer. International Journal of Hospitality Management, 28(1), 63-70.
  • Ryu, K., & Jang, S.(2008). Influence of restaurant physical environments on emotion and behavioral intention. The Service Industries Journal, 28(8), 1151-1165.
  • Namkung, Y., & Jang, S. (2008). Are highly satisfied restaurant customer reallydifferent? From a quality perception perspective. International Journal of Contemporary Hospitality Management. 20(2), 142-155.
  • Ryu, K., & Jang, S. (2008). DINESCAPE: A scale for customers' perception of dining environments. Journal of Foodservice Business Research. 11(1), 2-22.
  • Jang, S., Ham, S., & Hong, G. (2007). Food-Away-From-Home (FAFH) expenditure of senior households in the U.S.: A double-hurdle approach. Journal of Hospitality and Tourism Research. 31(2), 147-167.
  • Namkung, Y., & Jang, S. (2007). Does food quality really matter in restaurants? Its impact on customer satisfaction and behavioral intentions. Journal of Hospitality and Tourism Research. 31(3), 387-410.
  • Ryu, K., & Jang, S. (2007). The effect of environmental perceptions on behavioral intentions through emotions: The case of upscale restaurant. Journal of Hospitality and Tourism Research. 31(1), 56-72.
  • Ryu, K., Jang, S., Sanchez, A. (2003). Forecasting methods and seasonal adjustment for auniversity foodservice operation. Journal of Foodservice Business Research, 6(2), 17-34.

Conference Proceedings

  • Jang, S., & Tang, C. Internationalization, capital structure, and firm performance. Proceedings of The 2007 International CHRIE (Council of Hotel, Restaurant, and Institutional Educators) Conference, Dallas, Texas, July 25-28, 2007.
  • Jang, S., & McCain, S. The Effects of the destination image on tourists' satisfaction and Loyalty. Proceeding of The 13th APTA (Asia Pacific Tourism Association) and 5th Asia Pacific CHRIE Joint Conference. Beijing, China, May 23-27, 2007.
  • Namkung, Y., Jang, S., & Almanza, B. Consumer perceptions of service fairness in restaurants. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Chen, F., & Jang, S. Conceptualizing an integrated hotel revenue management model: A long-term profitability perspective. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Li, M., Jang, S., & Cai, L. Travel motivation: Its antecedents and consequences. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Namkung, Y., & Jang, S. The quality perception of highly satisfied diners. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Park, K., & Jang, S. Ownership structure and firm performance: Empirical evidence in restaurant industry. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Namkung, Y., & Jang, S. Atmospherics, emotions, and behavioral intentions in restaurants: A gender perspective. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Tang, C., & Jang, S. Global diversification premium or discount?: Exploring the heterogeneous effects. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Zhou, J., & Jang, S. Gender, personality, and benefits sought: Examining Chinese leisure travelers. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Hsu, L., & Jang, S. The effect of advertising expenditure on market value and stability. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Ha, A., Jang, S., & Pearson, T. Americans' perceived image of Asian foods: Analyzing the importance-performance of image attributes. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Forristal, L., & Jang, S. An investigation into the applicability of the cicada as a new branding image for the state of Indiana. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Tang, L. & Jang, S. Tourism information trust: The links to information value and satisfaction. 12th Annual Graduate Education and Graduate student Research Conference in Hospitality and Tourism, Houston, Texas, January 4-6, 2007.
  • Cho, M., & Jang. S. Tourists' perceived information value structure. Proceedings of The 2006 International CHRIE (Council of Hotel, Restaurant, and Institutional Educators) Conference, Arlington, Virginia, July 25-29, 2006.
  • Namkung, Y., & Jang. S. The impact of food quality on satisfaction and behavioral intentions in restaurants. Proceedings of The 2006 International CHRIE (Council of Hotel, Restaurant, and Institutional Educators) Conference, Arlington, Virginia, July 25-29, 2006.
  • Jang, S., Tang, C., & Chen, M. Cross-balance sheet interdependencies: A longitudinal study of hotel companies. Proceeding of tThe 12th APTA (Asia Pacific Tourism Association) and 4th Asia Pacific CHRIE Joint Conference. Jualien, Taiwan, June 26-29, 2006.
  • Namkung, Y., & Jang. S. Perceived quality, emotions, behavioral intention in restaurants: An extended Mahrabian-Russell Model. .Proceeding of the 12th APTA (Asia Pacific Tourism Association) and 4th Asia Pacific CHRIE Joint Conference. Jualien, Taiwan, June 26-29, 2006.
  • Chen, F., & Jang, S. Conceptualizing an integrated hotel revenue management model. International Hospitality and Tourism Virtual Conference 2006. May 22-28, 2006.

Research Grants

  • Principal Investigator, PRF Research Grant (2008). “The effects of franchising on the intangible values of hospitality firms.” Purdue University.
  • Principal Investigator, PRF Research Grant (2006). “Diversification and capital structure: A study of hotel companies,” Purdue University.
  • Co-Principal Investigator, Lindback Foundation Grant (2005). “The effects of the destination image on tourists’ satisfaction and loyalty”, Christian R. & Mary F. Lindback Foundation, Philadelphia, Pennsylvania. (With S. McCain)
  • Principal Investigator, FDA Grant (2004). “The effect of psychological well-being on travel motivation and travel intention,” Kansas State University
  • Co-Principal Investigator, Chester County Visitor Profile Study (2004). Chester County CVB, Pennsylvania. (With S. McCain)
  • Principal Investigator, Travel Research Grant (2003). “Minimizing travel market seasonality: An application of financial portfolio theory,” National Tourism Foundation.
  • Principal Investigator, USRG Research Grant (2003). “Discovering the most efficient travel segment mixes,” Kansas State University.
  • Principal Investigator, CHE Grant (2003). “Investigating e-Relationship marketing features of hotel websites,” Kansas State University.

Professional Activities

(Editorship)

  • Research Note Editor, Journal of Hospitality Marketing and Management (Formerly, Journal of Hospitality and Leisure Marketing)

(Editorial Board)

  • Editorial Board Member, Journal of Travel Research
  • Editorial Board Member, Journal of Travel and Tourism Marketing
  • Editorial Board Member, Journal of Hospitality and Tourism Research
  • Editorial Board Member, International Journal of Hospitality Management
  • Editorial Board Member, International Journal of Contemporary Hospitality Management
  • Editorial Board Member, Korean Journal of Foodservice Management
  • Editorial Board Member, Korean Journal of Hospitality Administration

(Academic Journal Reviewer)

  • Reviewer, Tourism Management
  • Reviewer, Cornell Hotel and Restaurant Administration Quarterly
  • Reviewer, Service Industries Journal

Professional Affiliations

  • International Council on Hotel, Restaurant, & Institutional Education (CHRIE)
  • Travel and Tourism Research Association (TTRA)
  • Asia Pacific Tourism Association (APTA)