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Web Accessibility Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Q. What are the deadlines associated with the Policy?

A. There are several deadlines. First, all new and Redesigned Web Pages published on or after March 15, 2010 must be in compliance with the U.S. Access Board's Electronic and Information Technologies Accessibility Standards and must indicate in plain text a method of contact for users with disabilities having trouble accessing content within the site. The contact information is typically a phone number and/or e-mail address that puts the user in touch with the person(s) responsible for the content and function of the page who can usually reply within one business day.

By July 1, 2010, all Web pages, including Legacy Web Pages, must indicate in plain text a method of contact for users with disabilities having trouble accessing content within the site. By March 15, 2011, the top 25% of Legacy Web Pages which are used most frequently for each college, school, department, program or unit must be in compliance with the Policy. The top 50% of each college, school, department, program or unit's Legacy Web Pages must be accessible by March 15, 2012, the top 75% by March 15, 2013, and all pages compliant by March 15, 2014.

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Q. If we are unable to meet a deadline prescribed by the Policy, what steps should we take?

A. Each college, school, department, program or unit is expected to comply with the entire Policy, including the deadlines therein. Requests for extensions to the deadlines in the Policy will be evaluated on a case-by-case basis by the campus' Equal Opportunity Officer. At West Lafayette, that is the Director of the Office of Institutional Equity. A request for an extension must be made, in writing, to the Director of the Office of Institutional Equity. Such requests should include the reason compliance cannot be accomplished in the requisite time frame along with an anticipated time frame for compliance.

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Q. What if a Web page cannot be made compliant even if an extension is provided?

A. Requests for exceptions to the Policy must be made in writing to the Director of the Office of Institutional Equity for the West Lafayette campus. The Director will evaluate such requests on a case-by-case basis. Requests may be granted where compliance is not technically possible or may require extraordinary measures due to the nature of the information and the intent of the Web page. Requests for exceptions must be based on issues other than cost alone.

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Q. Who is responsible for preparing and submitting the Status Report Form?

A. Each college, school, department, program, or unit of Purdue University. The efforts and accomplishments over the previous year and targets for the upcoming year must be reported at the lowest departmental, program, or unit level possible. A larger unit, such as a college or school, may collect and submit this information on behalf of its departments, programs, or units. In order to provide maximum flexibility to the campus community, the Policy allows each unit to determine who is responsible for status reporting within their individual units.

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Q. To whom is the Status Report Form submitted?

A. At the West Lafayette campus, please submit Status Report Forms to the Director of the Office of Institutional Equity.

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Q. What form (e.g., web page, PDF document, Word document) should the Status Report Form take?

A. A web-based Status Report Form is available. If you have any questions regarding the Status Report Form or need an alternate format of the Status Report Form, please contact the Office of Institutional Equity at equity@purdue.edu, (765) 494-7253, or (765) 494-1343 (TTY).

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Q. Should department/unit reports include inherited design and content from the larger organizational unit as well as individual pages that the department/unit has updated?

A. Yes. The Status Report Form should include all pages for individual units, whether or not content was created or modified directly by that unit.

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Q. Who is responsible for determining compliance with the Policy?

A. The Equal Opportunity Officer at each campus is responsible for monitoring compliance with this Policy. At West Lafayette, the Equal Opportunity Officer is the Director of the Office of Institutional Equity.

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Q. Does the Policy apply to internal staff web pages that may only be needed for a few months (e.g., pages for short-duration projects such as summer instructional lab upgrades)?

A. Yes, the Policy applies to all new, Redesigned and Legacy Web Pages no matter the duration of their intended use. The Policy also applies to Web pages that can only be accessed internally as well as those that are available to the public.

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Q. Does the Policy require web accessed video content to be closed captioned?

A. Yes, if there is video content on a Purdue Web page, captions (or an equally effective alternative for accessing the information if captions cannot be provided) must be provided whether or not we own the video content.

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Q. How would closed captioning be implemented and funded?

A. Closed captioning will be implemented and funded by each college, school, department, program or unit.

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Q. Is the retrofitting of legacy content mandated?

A. Yes, Legacy Web Pages (those published prior to March 15, 2010) must be revised to be in compliance with the Policy. Decisions regarding the order in which Legacy Web Pages are revised are made by following the implementation priorities stated in the Policy under PROCEDURES, Compliance Requirements and Time Frames, part C.

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Q. How can I and/or my unit learn more information about the Policy?

A. If you have additional questions about the Policy, please contact the Office of Institutional Equity at 49-47253 or equity@purdue.edu. If you have specific technical questions about how to make your Web pages compliant, please visit Purdue's Web Accessibility Committee Website. Staff members from the Office of Institutional Equity and/or volunteers from the Web Accessibility Committee are available to meet with units upon request. Please contact OIE to schedule such meetings.

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