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Set the Record Straight

Purdue police carA backlog of police reports is no match for Purdue University's Technical Assistance Program (TAP) .

The Lafayette Police Department turned to TAP for help in streamlining the work flow of the Records Division, which processed more than 20,000 total cases in 2013. The Purdue team worked with the LPD to conduct a work flow study and then used the findings to make significant physical changes to the office layout and changes in the work flow.

The project, which was a pilot study of TAP's new high-performance government initiative, helped significantly reduce a backlog of police reports.

"Having a fresh set of eyes examine our process was critical in identifying changes," says Patrick Flannelly, Lafayette police chief. "We are extremely pleased with the outcomes."

TAP works to advance economic prosperity, health, and quality of life in Indiana and beyond through its programs and services. Since 1986, TAP programs and services have created or retained over $1 billion in sales, contributed to cost savings of $120 million, and created or retained over 13,000 jobs in Indiana, according to the organizations that were assisted.

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