TO: Vice Presidents, Vice Provosts, Chancellors, Vice Chancellors, Deans, Directors, and Heads of Schools, Divisions and Departments
FROM: Rob Wynkoop, Managing Director, Office of the Executive Vice President for Business and Finance, Treasurer
DATE: January 29, 2014
SUBJECT: Xerox Management of the Purdue University Print Center
After strategic analysis and campus-wide review of Purdue’s Printing Services operations, Purdue has entered into a centralized print management agreement with Xerox Corporation Ltd. Under this agreement, Xerox will operate the Purdue Print Center with the goal to reduce costs, improve productivity and enhance services for the campus community. The operational changeover will occur Feb. 3. This agreement builds on a 40-year relationship with Xerox, which has served as a technology vendor.
The 16 Purdue employees affected by this transition have been offered and have accepted on-campus positions with Xerox. As Xerox begins to manage the Print Center operations, current clients of Printing Services should continue conducting printing service business as usual. In addition, the BoilerCopyMaker Center located in the Purdue Memorial Union will remain open with the same services, under the operation of Xerox.
The new Xerox arrangement will be announced to the full West Lafayette campus in the Thursday, Jan. 30, issue of Purdue Today.
As you know, operating expenses that outpaced revenue prompted the analysis of the university-owned operations at the West Lafayette campus. The review determined that advancements in both technologies and service delivery models would allow for more enhanced support services to the university community. With this agreement, the university will pay an average of 10 percent to 15 percent less for printing services over previous pricing.
What you need to know now:
- The job submission process will remain the same until complete integration with the Xerox managed print center. Continue to request printing services jobs by calling 765-494-2006.
- Additional information will be provided as Xerox assesses current operations and begins to shift workloads, update service offerings and address the job submission processes.
- The BoilerCopyMaker will remain open in Purdue Memorial Union.
- Additional information will be provided via List 39, Purdue Today and direct communication from the Purdue Print Center.
If you have questions, please call the center at 765-494-2006.
Thank you for your cooperation.