Email DFA
To get answers to most financial aid questions without making a trip to the Division of Financial Aid office, students and parents are encouraged to use our Email Inquiry Service. Most questions asked via this service will be answered within 2-3 working days (excluding weekends and holidays) and in the order that they are received. For your information, we may not be able to meet our 2-3 day turnaround estimate during peak service times. Feel free to utilize other contact methods if you need more immediate assistance.
Choose the appropriate icon below to submit an email inquiry.
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| Use for: questions that are not specific to a student account and can be answered without any identifying information provided. This is for use by anyone with a general question about financial aid. |
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Use for: questions that are specific to a student account and require identifying information to provide an answer. This is only for use by admitted or current students with a PUID. |
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Use for: questions that are specific to a student account and require identifying information to provide an answer. This is only for use by parents of admitted or current students with a PUID. |
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| Examle questions: What is the rate of tuition at Purdue? When are bills due? How do I apply for aid? |
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Example questions: How much do I owe? Why do I have a hold on my account? Why did my financial aid change? |
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Example questions: What is the status of my Parent PLUS Loan? What information is required from me to process aid eligibility? |