Contact Us

Still have questions or concerns? We understand. Check out our FAQs and review some ways you can get in contact with us.

View Terms and Conditions of Financial Aid and Frequently Asked Questions

FAQ

The Division of Financial Aid is here to guide you and answer your questions wherever you are in your education journey.

If you would like to request a DFA representative at your event on or off campus, please complete our Outreach Request Form.

In-Person Visit

Hours:
Monday – Friday from 10:00 a.m. to 5:00 p.m. ET
First-come, first-served basis. No appointment is necessary. 

Location:
128 Memorial Mall Drive
Stewart Center, Room G18
West Lafayette, IN 47907

Visit Protect Purdue for the latest updates, guidance and FAQ.

Email 

You may contact us via email at facontact@purdue.edu. 
Please include your name and PUID.

Phone 

Our call center is open Monday-Friday from 8:00 a.m. to 5:00 p.m. ET

Phone: 765-494-5050
Fax: 765-494-6707

 Purdue Global is committed to finding ways for you to save on tuition and graduate sooner. Contact Purdue Global for financial information.

Do You Need an Accessibility Accommodation?

ACCESSIBILITY STATEMENT

The Division of Financial Aid (DFA) is committed to ensuring that our services are accessible to participants with disabilities. Accommodations include, but are not limited to:

  • ASL interpreting
  • CART (Communication Access Realtime Translation)
  • Alternative format materials (e.g., braille, large font).

We will make every effort to provide reasonable accommodations in an effective and timely manner. If you require accommodations, please contact Diane Powell at (765) 496-1461 or email powellde@purdue.edu.

Persons with hearing or speech-related disabilities may contact Relay Indiana.

Relay Indiana, managed by InTRAC, is a free service that provides full telecommunications accessibility to people who are Deaf, hard of hearing, or speech impaired. This service allows users with special telecommunication devices to communicate with standard users through specially trained Relay Operators. InTRAC also provides free, loaned equipment to those who qualify. The following are Relay Indiana Access Phone Numbers:

  • 711 ….…………….…………… TTY/VOICE/VCO/ASCII
    800-435-8590 ……………… Spanish
    877-743-8231 ……………… Speech-to-Speech
    800-676-3777 ……………… Customer Service
    888-269-7477………………. CapTel Customer Service
    800-743-3333 ……………… TTY/VOICE/VCO/ASCII

Have you recently contacted our office? We would love to know how we did. Please consider completing our customer service survey.